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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Notification of the Discontinuation of the Option to Sign in to a Nintendo Account by Linking a Facebook or X (formerly Twitter) Account

    As of 25 October 2022, it is no longer possible to link a Facebook or X (formerly Twitter) account to a Nintendo Account.

    • It is no longer possible to create a new Nintendo Account using a Facebook or X (formerly Twitter) account.
    • You are still able to sign in or create a new Nintendo Account with your Google or Apple Account.
    • It is also no longer possible to participate in missions through which you can earn My Nintendo Points by linking your Nintendo Account to a Facebook or Twitter account.

    We apologise for the inconvenience this may cause to those who have been using a Facebook or X (formerly Twitter) account to sign in to their Nintendo Account.

    How to Sign In After the Discontinuation of This Option

    After the discontinuation of this option, it is no longer possible to use a Facebook or X (formerly Twitter) account to sign in to a Nintendo Account.

    When using devices that you have already signed in to your Nintendo Account on, you may be able to use your Nintendo Account without signing in again. However, if the sign-in screen appears, please sign in using one of the following methods:

    • Sign in with your Nintendo Account email address (or Sign-In ID) and password.
      • Please enter your Nintendo Account password, not your Facebook or X (formerly Twitter) password.
    • Sign in with your Google or Apple Account.

    Please check our step-by-step instructions for signing in to your existing Nintendo Account.

    FAQ

    What should I do if I have not set or have forgotten my Nintendo Account password?

    Please select "Forgot your password?" on the Nintendo Account sign-in page and follow the instructions. For more details, please check our instructions for when you have forgotten your password.

    Why have I not received an email to reset my password?

    It may take some time for the email to arrive.

    • Note: Emails related to your Nintendo Account are always sent from no-reply@accounts.nintendo.com. If you haven't already, please add this email address to your address book and safe-sender list to ensure that you receive the appropriate emails.

    If you do not receive an email even after some time, please contact our Customer Support.

    I no longer have access to the registered email address. What should I do?

    If you do not have access to your registered email address, you cannot change the email address yourself. Please contact our Customer Support.

    Is it still possible to receive Nintendo Switch friend suggestions for people I know on Facebook and X (formerly Twitter)?

    As of 11 June 2024, this feature has been discontinued. You can continue to use the friend suggestions feature for smart devices, Nintendo 3DS and Wii U.

    Is it still possible to post screenshots and videos to Facebook and Twitter from my Nintendo Switch console?

    You can still post media from your Nintendo Switch console’s album by signing in to Facebook on your console after selecting Post.

    As of 11 June 2024, the ability to post media to X (formerly Twitter) has been discontinued.