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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Codes: 2002-4000 to 2002-4263


    • An error code is received while using Nintendo Switch.
    • The relevant error codes are 2002-4000 to 2002-4263.

    What to Do:

    1. Ensure that the console has the latest system update.
    2. Check for corrupt data for the most recent software that was used.
    3. If the error persists and a microSD card is being used, format the microSD card.


      • If screenshots are stored on the microSD card, be sure to first back up the information on a computer.
    4. If the issue continues, try using a different microSD card.
    5. If the error is not resolved, power off the console and remove the microSD card. Then try using the console as normal.

    Situation Not Resolved:

    If the error persists, the Nintendo Switch console will need to be repaired.