Error Code: 204965

Wii Shop Errors - Network Error

There was an issue with your connection to the Wii Shop Channel. Please try the following:


The Wii Shop is currently unavailable. Please try again later.

For the most up-to-date information on maintenance and service statuses, please visit


  1. Go into the Wii Menu (Wii icon on the main menu screen.

  3. Select "Wii Settings," then "Internet," and "Connection Settings."

  5. Erase your existing Internet Connection Settings and set up a new connection. (Click here for help)


  6. Once you have established and tested a successful connection test, try the connection to the Wii Shop again.

If you have verified that your Wii console's internet connection is working, then there could be a temporary issue with the Wii Shop Channel. Please wait awhile and your connection again.

If you have tried the above troubleshooting and are still receiving this error code, please call us 1-800-255-3700 so that we may assist you further.

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