1. Look into the Game Pak slot on the Virtual Boy. Make sure you have a good light source. When you look into the Game Pak slot it should look like this:

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  2. If you cannot see the two rows of connectors and a Game Pak cover is missing, it is probably inside the slot.
  3. Remove the Controller and stand assembly from the Virtual Boy. With the Game Pak slot facing down, gently shake the Virtual Boy unit so the Game Pak cover falls out. It should fall out quite easily.

What to do if Troubleshooting doesn't help

Due to the age of the system, we no longer offer factory repairs directly from Nintendo. Please click here to find out what options are available for repair or replacement of your product.

If you need a replacement part or accessory, please note that Nintendo no longer carries any parts or accessories for the Virtual Boy (such as AC Adapters, Controllers, etc.). For tips on locating these older products, please click here.