Game Boy Sticky Button Troubleshooting

Important Note: If you are using a Game Boy Advance SP, please click here for instructions on cleaning the buttons. If you are using a Game Boy micro, please click here.

Troubleshooting Steps:

  1. Turn off the Game Boy. Remove the batteries or unplug the AC Adapter.
  2. Get a clean toothbrush (no toothpaste), a cup of warm tap water (not too hot, no need for boiling water), and a paper towel. DO NOT pour or submerge the unit in any type of liquid.

    The following steps should be performed with the buttons facing down so no liquid drips into the Game Boy.

    1. Slightly dip the toothbrush in the hot water (the toothbrush should not be dripping wet) and scrub the area around the buttons.
    2. Work the bristles down around the sides of the buttons.
    3. After cleaning the buttons, dry off the unit with a paper towel.

  3. Let the unit air dry (screen down) for at least a couple of hours.
  4. Test the Game Boy for proper response.
  5. Repeat the process if necessary.

If you have tried these steps and your system is still experiencing problems, your system will need to be repaired or replaced. Due to the age of the system, we no longer offer factory repairs directly from Nintendo. Please click here to find out what options are available for repair or replacement of your product.