Game Replacement Options

Servicing options will depend upon who made the game. The name of the company appears on the box and the label of the game.

  • For games made by other companies:

    Please use our Licensee Directory to find the company's phone number and address for assistance.

  • For games made by Nintendo:

    If you have purchased your game new (not previously-played or used) within the last 90 days, you must be able to provide the defective item and proof of purchase. Please check the warranty text ( U.S. / Canada) to make sure you qualify for warranty coverage for your game.

    If you wish to get your game repaired or replaced and your game was made directly by Nintendo, please call (800) 255-3700 to discuss the available options.

 

 

 


Repairs For Older Nintendo Products

Repairs for this system are no longer available

Due to the age of the system, we are unable to offer factory repair directly from Nintendo.

Although factory repair is no longer available, finding a replacement of your older product may still be a possibility, as some stores and auction sites offer used products. Click here to read some tips on where to start.

You also may want to consider purchasing one of Nintendo's latest systems, such as the Nintendo Wii or Nintendo 3DS. These systems come with a one-year warranty, and allow you to play the hottest new games available. In fact, if you're into the old-school retro games, you might be interested to know that many of our classic NES, SNES, Game Boy Advance, and N64 titles are reappearing as titles for Nintendo's newer systems. To learn more about Nintendo systems, click here.