Error Code: 50099

The only access point within range of your Nintendo DS is not configured or is not compatible with the Nintendo Wi-Fi Connection (such as those found in many Hotspots).

Where are you trying to connect from?

  1. Wireless Home Router (please scroll down)
  2. Nintendo Wi-Fi USB Connector (click here)
  3. Hotspot (click here)

Using a router:

  1. Please make sure that your router is not on our list of incompatible routers. Click here to view the list and locate your router (if available). If it is listed as "not compatible," then it appears your router will not work with the Nintendo Wi-Fi Connection. Consult our "Choosing a Wireless Router" page by clicking here.
  2. Ensure your router has the latest firmware installed. Visit your router manufacturer?s website and look for any updated firmware that may be available (these are typically found under ?downloads? or by searching for your particular model number). Contact your router manufacturer for additional assistance.
  3. Make sure that your network?s name (SSID) matches exactly to what you have entered in the Nintendo DS.
    1. Log in to your router using the default IP (consult the router?s owner's manual for assistance).
    2. Look for the section for SSID (typically in the "wireless settings" area).
    3. After you find the SSID (network name), verify in the Nintendo Wi-Fi Connection Settings of your Nintendo DS that the SSID is appearing exactly as listed in your router. This includes making sure capitalization, spaces, or special characters match exactly.
  4. Check Nintendo's router info for special notes, if available, for your router.
    1. Click here to go to our Wireless Router Configuration page.
    2. Use the drop-down box on the left to select, if available, your router manufacturer.
    3. Click on your router's model number, if available.
    4. Read any "special notes" at the top of the router's page. Many issues can be solved by changing such things as the Transmission Rate.
  5. Your router may not be assigning an IP address to the Nintendo DS. Try manually assigning an IP address to your Nintendo DS.
    1. The first thing you'll need to do is find out what IP address your router is using. To do this:
      1. Click the "Start" button in the lower left-hand corner of your computer.
      2. Click "Run."
      3. Type "cmd" into the box and press Enter.
      4. Type "IPCONFIG/ALL" and press Enter. The IP address displayed of the PC will be displayed.
      5. The IP address you going to assign to the Nintendo DS must be 10 digits higher than the PC?s. (e.g., 192.168.1.100 becomes 192.168.1.110)
    2. You will now need to manually assign this new IP address to your Nintendo DS. For step-by-step instructions on how to do this, please click here.

If you are still unable to connect, please call 1-800-255-3700 in the USA or Canada for more information.

 

Using a Nintendo Wi-Fi USB Connector:

  • Does the Blue Wi-Fi registration tool icon appear in the system tray of your PC (typically this is found in the bottom right-hand corner of your computer screen, near the click)?
    1. Yes. If the connector has been inserted very recently, it may take several moments for it to establish a connection. Retry.
    2. No. Is the software installed? Is the USB connector inserted? Restart the PC, and if it still does not appear, we recommend uninstalling the software and installing the latest version. Click here to get the latest software for the Nintendo Wi-Fi USB Connector.
    3. Yes, but it?s gray. Is the USB connector inserted? Right-click the registration tool icon and choose to run the registration tool. If it does not respond, restart the PC. If it still does not respond, we recommend uninstalling the software and installing the latest version. Click here to get the latest software for the Nintendo Wi-Fi USB Connector.
  • If you are still unable to connect, please call 1-800-255-3700 in the USA or Canada for more information.

 

 

 

Connecting from a Hotspot:

  • The access point at the Hotspot may not be compatible with the Nintendo DS. Ensure the Hotspot location does not require an internet browser to setup an account, accept a use agreement, or enter a password before accessing their Wi-Fi service. If the location requires any of these items, you will not be able to connect to the Nintendo WFC.
  • Try another Hotspot.