Answer:

• A local user account is a profile on the Wii U that has not yet been connected to the Internet. Players with a local account can do the following:

• Create a Mii and local account nickname
• Save game progress
• Use any applications on the system that do not require Internet access

• When a local account is connected to the Internet for the first time, it becomes a Nintendo Network Account. Players with a Nintendo Network Account can also do the following:

• Create a Nintendo Network ID and password
• Use any applications on the system that require Internet access (including Miiverse, Nintendo eShop, and Video on Demand services)
• Access online game modes (examples include online multiplayer, voice chat, downloadable content, and global rankings)

Description:

• Step by step instructions on setting up a Nintendo Network Account.
• A Nintendo Network Account can be set up when creating a new Mii profile on the Wii U, or it can be linked to an existing profile.

Important Note:

• The Wii U must be connected to the Internet to set up a Nintendo Network Account.
• Your Nintendo Network Account and Club Nintendo account are separate, and each has its own username and password. For assistance with linking an existing Club Nintendo account, click here.

What to Do:

1. Create a new Mii (How To), or access the User Settings on an existing Mii (How To).
2. When prompted, select "Link a Nintendo Network ID."

• This option is located under "View/Modify User Information" in the User Settings.

3. Select "Create a New ID."
4. Select a language.
5. Read through the Nintendo Network Agreement. Select "I Accept" to agree to the terms.

• If you are under age 18, select "Later."

6. Select "OK" to continue.
7. Enter your birthdate, then select "Next."

Applies To: New NNA - 13 and over

 

What to Do:

1. Select your gender, your state or province, and the time zone where you live. Tap "OK" to continue.
2. Enter a Nintendo Network ID, then select "OK" twice to continue.

• The Nintendo Network ID is a unique name that will represent you on the Nintendo Network. This can be different than the name you have given your Mii character.
• The ID you choose will be visible to others using online services. Please do not include any personal information or offensive content in your ID.
• Please choose your ID carefully – once it's set, it cannot be changed.
• The Nintendo Network ID should be between 6 and 16 characters long, and can contain letters, numbers, periods, dashes, and underscores.
• Punctuation cannot be used as the first or last character of the ID. Also, two or more punctuation characters cannot be used in a row.

3. Enter a password for the Nintendo Network Account, then select "OK."

• The password you choose should be between 6 and 16 characters long.
• Passwords must use a combination of characters from two of the following categories: letters, numbers, and punctuation.
• You cannot use the name you chose for your Nintendo Network ID as your password.
• The same character cannot be used three or more times in a row.
• For security, you should not use passwords that can be easily guessed or that you have used for other services.

4. For security, you should not use passwords that can be easily guessed or that you have used for other services.
5. Enter the password one more time to verify. Select "OK" twice to continue.
6. Enter your e-mail address. Select "OK."
7. Enter your e-mail address one more time to verify, then select "OK."
8. Verify whether you would like to receive promotional e-mail communications from Nintendo and its partners.
9. Review the information you've entered to verify that it is correct. Select "OK" twice to confirm.

• If any information needs to be changed, select "Start Over" to begin the process again.

10. The Nintendo Network icon should now appear next to your Mii on the User Select screen.



11. A confirmation e-mail will be sent to the e-mail address you provided. Follow the instructions in the e-mail to complete the e-mail verification process.

 

 

Did you find what you were looking for?

Applies To: New NNA - 12 and under

 

Important Note!

• The following steps must be completed by a Parent or Guardian.

 

What to Do:

1. You will be prompted to enter your Parental Control PIN. Tap "OK."

• If you have not yet set up a Parental Control PIN, you will be asked to set one up at this point. (How To).
• If you have already authorized a child account on this console (via credit card), you do not need to repeat the process to authorize additional child accounts. Follow the steps here to add additional child accounts.

2. Select "Yes" to verify that you live in the United States or Canada. Select "OK" to continue.

• The following steps apply only to residents of the U.S. and Canada. If you live in a different country, select "No" to continue the setup process.

3. To grant permission for your child to set up a Nintendo Network Account, you will need to select the following:

• Confirm by Credit Card

This method allows you to provide consent by using your credit card to process a one-time charge of $0.50.

4. A one-time, non-refundable fee of $0.50 will be charged to verify that a parent or guardian has provided consent. Select "OK" to agree to the fee.
5. Select "Visa" or "MasterCard."
6. Enter the required credit card information, and select "OK" to continue.

• Enter the 16-digit credit card number.
• Enter the 2-digit card expiration month (for example, May is entered as 05).
• Enter the 2-digit card expiration year (for example, 2013 is entered as 13).
• Enter the 3-digit security code from the back of the card.
• Enter the billing zip code for the card.

7. Enter the e-mail address the receipt for the charge should be sent to. Select "OK."
8. Enter the e-mail address a second time to verify. Select "OK."
9. Review the information, and select "OK" to process the charge.

• If any of the information is incorrect, select "Re-enter" to enter the credit card information again.

10. Once the charge is approved, you will be prompted to set up your Nintendo Network Account. Follow the steps here to complete the process.

 

 

Did you find what you were looking for?

Description:

• Step by step instructions on accessing and updating the account user settings.

Applies To: Nintendo Network Account

 

What to Do:

1. On the Wii U Menu, select the Mii character in the upper-left corner.
2. Highlight the Mii you would like to adjust, and select "User Settings."
3. Select "View / Modify User Information."
4. Select from the following options to update the associated settings:

• Change NNID Settings
  Update the userinfo, e-mail address and notifications settings for your Nintendo Network Account. (How To)
• Change User-Selection Settings
  Change the password settings associated to your Nintendo Network Account (How To), and set an account as the default user. (How To)
• Change Mii
  Edit the Mii associated with your user profile. (How To)
• Network Services Agreement
  Review and accept the Network Services Agreement.
• Send User Info to Nintendo
  Send information about your play history to Nintendo via Spotpass.

 

 

Did you find what you were looking for?

Applies To: Local Account

 

What to Do:

1. On the Wii U Menu, select the Mii character in the upper-left corner.
2. Highlight the Mii you would like to adjust, and select "User Settings."
3. Select "View / Modify User Information."
4. Select from the following options to update the associated settings:

• Link a Nintendo Network ID
  Link your local account to a Nintendo Network Account. (How To)
• Change Mii
  Edit the Mii associated with your user profile. (How To)
• Set as Default User
  Set an account as the default user for the system. (How To)

 

 

Did you find what you were looking for?

Situation:

• Error Message: A Nintendo Network ID has not been registered for this user.

What to do:

• A Nintendo Network Account is required to use online features on the Wii U (Miiverse, Wii U eShop, etc). You will need to create a Nintendo Network Account to use these features. (How To)

What to do:

• This usually indicates that the e-mail address is not correctly formatted. The e-mail address should be entered in the following format:

email@domain (for example, nintendo@nintendo.com)

• Do not use the e-mail address for a Wii system (@wii.com).
• The e-mail address should not contain any special characters (accented letters, for example).
• If possible, try a different e-mail address.

Still Not Resolved:

• If you are still not able to enter an e-mail address, we will need to research your issue further. Please contact us by calling 1-800-255-3700.

What to do:

• This usually indicates that the e-mail address is not correctly formatted. The e-mail address should be entered in the following format:

email@domain (for example, nintendo@nintendo.com)

• Do not use the e-mail address for a Wii system (@wii.com).
• The e-mail address should not contain any special characters (accented letters, for example).
• If possible, try a different e-mail address.

Still Not Resolved:

• If you are still not able to enter an e-mail address, we will need to research your issue further. Please contact us by calling 1-800-255-3700.

Situation:

• Error Message: This Password Cannot Be Used
• Appears when setting up a Nintendo Network Account

What to do:

• This message will appear when the password does not meet the criteria specified onscreen. Enter a new password that meets the following criteria:

• The password you choose should be between 6 and 16 characters long.
• Passwords must use a combination of characters from two of the following categories: letters, numbers, and punctuation.
• You cannot use the name you chose for your Nintendo Network ID as your password.
• The same character cannot be used three or more times in a row.

Situation:

• Error Message: This Password Cannot Be Used
• Appears when setting up a Nintendo Network Account

What to do:

• This message will appear when the Nintendo Network ID does not meet the criteria specified onscreen. Enter a new Nintendo Network ID that meets the following criteria:

• The Nintendo Network ID should be between 6 and 16 characters long, and can contain letters, numbers, periods, dashes, and underscores.
• Punctuation cannot be used as the first or last character of the ID. Also, two or more punctuation characters cannot be used in a row.
• The Nintendo Network ID cannot contain profanity or offensive language.

Additional Tips:

• The Nintendo Network ID is a unique name that will represent you on the Nintendo Network. This can be different than the name you have given your Mii character.
• The ID you choose will be visible to others using online services. Please do not include any personal information or offensive content in your ID.
• Please choose your ID carefully – once it's set, it cannot be changed.

Answer:

• You can have a maximum of 12 users on a single Wii U console.

Answer:

• Credit card information used to set up a Nintendo Network Account for children under age 13 is not stored on the Wii U and cannot be used to make additional purchases through the system.

Answer:

• Though some of the available content (such as downloadable content from the Nintendo eShop) costs money, the Nintendo Network itself is a free service.

Nintendo Network Account for Children Aged 12 and Under

In accordance with the Child Online Privacy Protection Act (COPPA), a parent or guardian must provide consent to set up a Nintendo Network Account for children under age 13. To verify that a parent or guardian has granted consent, they will need to provide a valid credit card number when setting up a Nintendo Network Account for the child.

• A one-time fee of $0.50 is charged to verify that a parent or guardian has provided consent.
• Credit card information is not stored on the Wii U, and cannot be used to make additional purchases through the system.
• A fee is not needed to set up subsequent child accounts on the system. Once the first child account has been set up, your Parental Control PIN is all that is required to set up additional child accounts.

Answer:

• No, you cannot. A Nintendo Network Account can only be used on the console where it was created. In the future, you will be able to use your Nintendo Network Account with future Nintendo consoles and other devices, such as PC's.
• Currently, the Wii U supports up to 12 individual Nintendo Network ID's per console, which enables each member of the family to have his or her own unique identity on the system.

Answer:

• The Nintendo Network is the service that provides games and content via the Internet (Nintendo eShop, Miiverse, etc). It gives access to a wide range of network services, such as playing games with people from around the world, downloading paid software and content, and exchanging images and messages.

• In order to use any of the Wii U features available through the Nintendo Network, you must first create a Nintendo Network Account. Once a Nintendo Network Account has been set up, you will be able to access all of the online features available through the Wii U.

Related Articles:
How to Set Up a Nintendo Network Account

Nintendo of America Inc. (together with its affiliates "Nintendo" or "we" or "our") knows that Nintendo users care about how their information is used and shared. This document sets forth our policies and practices ("Privacy Policy"), and describes, among other things:

• The types of information we collect about you when you use the Network Services or a Nintendo Device;
• How your information may be used and when it may be disclosed;
• How you can control the use and disclosure of your information; and
• How your information is protected.

This Privacy Policy applies only to information we collect through your using the Network Services, using a Nintendo Device, or linking your Club Nintendo account to your Network Account. Information that you may submit to us through any of our websites or any other products or services is subject to the applicable privacy policy posted at support.nintendo.com. All capitalized terms not defined in this Privacy Policy have the meaning set forth in the Network Services Agreement, a copy of which is posted at support.nintendo.com.

1. COLLECTION OF INFORMATION

Information you provide directly to us. You may directly provide us with information when you create a Nintendo Account, access various content or features when you use the Network Services or a Nintendo Device, or contact us directly. Some types of information you may provide include:

• Contact information, including full name, address, telephone number, and email address;
• Mii profile information;
• Demographic information, including age, gender, and country of residence;
• Search queries;
• Payment information, including credit card number, expiration date, and credit card security code, where needed to complete a transaction;
• Messages and information shared through interactive features;
• Correspondence you send to us; and
• Information collected about you offline (including via mail or an in person sweepstakes entrance form).

Information we collect automatically. We may collect certain information automatically when you use the Network Services or a Nintendo Device, including:

• Identifiers, including your Internet Protocol (IP) address, Nintendo Device serial number and device ID, cookies, Friend Codes, and Media Access Control ("MAC") address; and
• Game play data, online status, wireless access point information, device certificate information, and other information about your interactions with content and features.

Information we obtain from other sources. We may receive information about you from other sources, including through third-party services and retailers. Some examples of information we may collect from other sources, include:

• Demographic data, including age and gender;
• Navigation data, including websites visited and advertisements viewed or clicked on; and
• Consumer service transactions or data of purchase information.

Please note that we may add to or update the information you provide through the Network Services or a Nintendo Device. We also may combine your information with information about other users, including game play, age, gender, search terms, clickstreams, and purchases, and use this combined data in an aggregate format.

We may use web beacons, cookies, and Nintendo Wireless Communications to collect some of the information described above.

• Web Beacons: The Network Services or a Nintendo Device may use a common Internet technology called "Web Beacons" which are small graphic images placed on a Web page, on a Web-based document, or in an email message, designed to collect certain information and monitor user activity online. We may use Web Beacons to collect information including IP address, MAC address, the URL of the page the Web user comes from, and the time the Web Beacon is activated (including when you view the Web page, advertisement, or email containing the Web Beacon). We may use the information collected through Web Beacons, for example, to determine how to improve the Network Services or a Nintendo Device by identifying popular areas, features, and products; to personalize a Nintendo Device or the Network Services and make recommendations based on downloaded products; and to complete transactions you have requested.
• Cookies: Certain Network Services may use cookies, which are small text files that a website places on your Nintendo Device. These files identify your Nintendo Device and record data about your visit so that when you return to a website, the site recognizes your Nintendo Device and can personalize your visit. Cookies may be linked to your transaction history, online game play or other information. We may use information collected by cookies, as well as other tools, including log files and Web Beacons, for example, to determine how to improve certain Network Services or Nintendo Devices by identifying popular areas, features, and products; to personalize a Nintendo Device or the Network Services; make recommendations; and to complete transactions you have requested.
• Nintendo Internet Communications: Your Nintendo Device is automatically assigned an IP address by your Internet Provider when you use the Network Services to connect to our systems via Internet communications. We receive a log file of your activities that may include, for example, your IP address, MAC address, cookie information, transaction data, settings, and download activity. We may use these log files, for example, to monitor traffic on our websites, to facilitate your use of Network Services or a Nintendo Device, and to troubleshoot technical problems. If you do not want Nintendo to collect this information, do not use the Network Services.
2. USE OF INFORMATION

We may use information that we collect from you through your Nintendo Device or your use of Network Services in order for us or our third party partners to: (i) fulfill your requests for products, services, and information, including to send you commercial and non-commercial messages and to process orders you have placed using the Network Services; (ii) contact you in connection with games, including for marketing and promotional purposes; (iii) facilitate your use of the Network Services or a Nintendo Device, including, for example, to create a Nintendo Account or communicate with other users; (iv) make recommendations and customize the content, features, and advertising available through the Network Services or a Nintendo Device including your Nintendo eShop catalog and other catalogs; (v) set up repair orders and respond to other consumer service inquiries; (vi) provide you back-end services, including system updates, system messages, and free games, applications, trials, and content; (vii) analyze and facilitate the use of the Network Services and information about our users for demographic studies, quality assurance, and to understand, improve, and develop our games and service offerings; (viii) prevent potentially illegal or offensive activities or to enforce our rights or the rights of our users; (ix) verify your identity and prevent fraudulent transactions; and (x) for any other purposes disclosed to you at the time we collect your information or pursuant to your consent.

3. DISCLOSURE OF INFORMATION

We may disclose information that we collect from you when you use the Network Services or a Nintendo Device. For example:

• Interactive Games and Features. We may share information, including your Mii name, Mii profile information, online status, Mii greeting, and other user or game play information to other users when you use the online features of the Network Services or a Nintendo Device.
• Third Parties. We may share information with our vendors and third party service providers to help us perform various functions necessary to operate our business or fulfill your requests (for example, completing downloads or purchases, developing and executing marketing campaigns). We also may share such information and any user information you create with third parties to, for example, complete your transactions, provide you with advertising and other promotional materials, and create user accounts with such third parties through the Network Services.
• Friends. You may add Friends to your Friend list. Through the Friend list and Friend messaging features, certain information that you have provided or that is stored on your Nintendo Device, including your Mii name, Mii profile information, Mii greeting, online status, rankings, and other user or game play information, may be shared with your Friends.
• Legal and Business Purposes. We may disclose information in order to comply with legal process, to respond to claims or inquiries, or to protect the rights, property or personal safety of Nintendo, our users, or the public. Information about our users may be disclosed as part of any sale or transfer of company assets, if legally permitted.
• We also may disclose your information for any other purposes pursuant to your consent or at your direction.

You are responsible for any user information or other information that you share through Network Services or a Nintendo Device. Please be aware that other users may be able to store, modify, or share with third parties information that you provide them.

4. LINKING ACCOUNTS

We may offer one or more loyalty accounts, including Club Nintendo, to receive personalized content and to participate in a variety of activities, promotions and programs. By linking your loyalty account to your Network Account, you consent to having this Privacy Policy apply to any information you provide through your loyalty account linked to your Network Account. You may unlink these accounts in the Settings section of the Nintendo eShop.

5. THIRD-PARTIES

You may disclose your information to third parties when you use the Network Services or a Nintendo Device to play third-party games, use third-party applications, view third-party advertisements, or visit third-party websites. We are not responsible for the privacy practices of these third parties, and we recommend that you review their privacy policies before submitting any information.

In the event you visit a third party’s website through the Internet browser on your Nintendo Device, or you choose to view an ad delivered by a third party through Network Services, those websites or ads may also contain tools, including cookies and Web Beacons, which may be accessible to such third party to collect information about your online browsing. These third parties also may use ad networks, ad servers, ad exchanges, or other third parties that may collect information when you view or interact with advertisements or websites across the Internet in an effort to understand your interests and deliver you advertisements tailored to your interests. Nintendo does not have access to the information these third parties may collect about your interests to deliver relevant advertising to you, is not responsible for third party tracking technologies, and the information practices of these third parties are not covered by this Privacy Policy.

6. ATTENTION PARENTS OR LEGAL GUARDIANS: PROTECTING CHILDREN’S PRIVACY

The Network Services and Nintendo Devices are directed to a general audience, but if we have actual knowledge that a user is under the age of 13, we comply with the U.S. Children’s Online Privacy Protection Act ("COPPA"), which governs how operators of websites and online services collect, use, and disclose personal information from children under the age of 13 on the Internet.

You can find information about how we collect, use, and disclose personal information from users, including children under 13 years of age, in the sections above titled COLLECTION OF INFORMATION, USE OF INFORMATION, DISCLOSURE OF INFORMATION. You have the option of consenting to Nintendo’s collection and use of your child’s personal information without consenting to the disclosure of that information with third parties. In addition, Nintendo is prohibited from conditioning your child’s participation in an activity on the child’s disclosing more personal information than is reasonably necessary to participate in such activity.

You may review and have deleted your child’s personal information, and refuse to permit further collection or use of your child’s personal information, by contacting the Nintendo Device Privacy Policy Administrator via email at privacypolicy@noa.nintendo.com, by phone at 1-888-977-7627, or by regular mail at Nintendo of America Inc., Attn: Online Privacy Policy Administrator, 4600 150th Avenue NE, Redmond, WA 98052, U.S.A. Before responding to your request to review personal information collected from your child, Nintendo may require that you follow reasonable procedures to help verify your identity as the child’s parent and may deny any request that fails to follow these procedures. If you choose to have your child’s personal information deleted or refuse to permit further collection or use of your child’s personal information, certain features or services within the Network Services or a Nintendo Device may be limited or unavailable.

Please note that third-party game publishers, application providers, and content providers may collect, use, and disclose your child’s personal information through the Network Services or a Nintendo Device when your child uses the third-party’s services or content. Nintendo is not responsible for the privacy practices of these third parties, and we recommend that you review their privacy notices before your child provides or exchanges any personal information through third-party services or content.

We strongly recommend that you supervise your children’s use of the Network Services and Nintendo Devices at all times. You can restrict your children’s use of certain features of the Network Services and Nintendo Devices by setting up the Parental Controls on your Nintendo Device. For a detailed description of these features and Parental Controls, please see the User Manual.

7. SECURITY

Nintendo uses reasonable measures to help protect user information from loss, theft, misuse, and unauthorized access, disclosure, alteration and destruction. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.

8. OPTING-OUT OF INFORMATION COLLECTION

You may use a Nintendo Device without providing us information directly; however, some features and applications may not be available to you. You can opt-out of the collection of information by not using the Network Services. You also may be able to opt-out of some types of information collection through the Nintendo Device settings, Parental Controls or other opt-out mechanisms we make available.

9. DISABLING AND REMOVING INFORMATION STORED ON YOUR NINTENDO DEVICE

Certain information about you that you disclose when communicating with third parties or using Network Services or your Nintendo Device may be stored on your Nintendo Device. For your protection, before selling, transferring, or otherwise disposing of your Nintendo Device, please be sure to remove all stored information on your Nintendo Device, including any accessories. For instructions on how to remove this information, please see the Internet Setup section of your User Manual or visit support.nintendo.com.

If you transfer data to a Nintendo Device using the System Transfer or Transfer Tool features, any information included in such data will be transferred as part of this process.

10. INTERNATIONAL USERS

Any information you provide or that is collected through the Network Services or a Nintendo Device may be stored, processed, and transferred in the United States or any other country in which we or our affiliated companies, vendors or agents maintain facilities. As such, information may be accessed by foreign governmental authorities and otherwise in accordance with applicable laws. By using the Network Services or a Nintendo Device you consent to such storage, processing, and transferring. We abide by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union. However, this Privacy Policy is intended to meet the laws and requirements of the United States and those of Canada and Latin America, which may not be the same as the laws and regulations of your home country. If you are not located in the United States, Canada or Latin America please select the appropriate country on your Nintendo Device so that you will be aware of the policies that apply to you.

11. CHANGES TO THE PRIVACY POLICY

We may update this Privacy Policy from time to time. When we update this Privacy Policy, we will revise the "Last Updated" date above. Updates will be posted at support.nintendo.com. We recommend that you review the Privacy Policy each time you use the Network Services or a Nintendo Device to help you stay informed of our privacy practices.

12. CONTACT US WITH YOUR PRIVACY QUESTIONS, COMMENTS OR CONCERNS

If you have any questions, complaints or comments regarding this Privacy Policy, the data collected from you, or our practices, please contact the Network Services Privacy Policy Administrator via email at privacypolicy@noa.nintendo.com, by phone at 1-888-977-7627, or by regular mail at Nintendo of America Inc., Attn: Online Privacy Policy Administrator, 4600 150th Avenue NE, Redmond, WA 98052, U.S.A.

For U.S. and Canada residents only: Nintendo is a licensee of the Entertainment Software Rating Board’s Privacy Online Program. If you believe that we have not responded to your inquiry or your inquiry has not been satisfactorily addressed, please contact ESRB at http://www.esrb.org/privacy/contact.jsp, ESRB Attn: Privacy Online Program, 317 Madison Avenue, 22nd Floor New York, NY 10017, U.S.A. or email privacy@esrb.org.

Answer:

• Yes. To use any of the online features on Wii U (Nintendo eShop, Miiverse, online software modes, etc), you will need the following:

• Wireless broadband Internet access
• A Nintendo Network Account

• A Nintendo Network Account is required for each player on the system. Any user accounts that are not linked to a Nintendo Network Account will not be able to access the system's online features.

This is an agreement between you and Nintendo of America Inc. (together with its Affiliates "Nintendo" or "we" or "us" or "our"). Please carefully read this agreement, the privacy policy posted below (the "Privacy Policy"), and other applicable rules, policies, and notices that are posted on the Nintendo Website or the Nintendo eShop (collectively, the "Agreement") before creating a Network Account or using any of the Network Services. By creating a Network Account or using the Network Services, you are agreeing to be bound by the terms of this Agreement. If you do not agree to the terms of this Agreement, do not create a Network Account and do not use any of the Network Services.

For the purposes of this Agreement:

"Affiliates" means entities that control, are controlled by, or are under common control with Nintendo of America Inc.;

"Content Provider" means the party that grants a license to Digital Content, which may be us, a third party application provider, or a third party game publisher;

"Digital Content" means digitized electronic content made available to you through the Network Services or that is compatible with and authorized by us for use in connection with the Network Services, such as games, videos, music, images, text, applications, and any updates, replacements, or add-on content associated with any of the foregoing;

"Network Account" means an account that you create and maintain for your use of the Network Services as permitted herein;

"Network Services" means those services we offer to you from time to time, including Nintendo eShop, access to or delivery of Digital Content or related software, applications, support services, access to Third Party Services, and access to or use of a Network Account, or of information, data, and other materials relating to any of the foregoing, and any additional terms and conditions under which each of the foregoing are provided;

"Nintendo Device" means a Nintendo-branded device that we authorize for use with the Network Services;

"Nintendo eShop" means the shopping services we make available as part of the Network Services that may be accessed through a Nintendo Device (or other devices that we may authorize for such access) for purchasing a license to Digital Content and for purchasing other items that we offer from time to time;

"Nintendo Website" means our websites having home pages located at www.nintendo.com and www.nintendo.net;

"Third Party Services" means the services, applications, software, and data that are made available by third parties through the Network Services; and

"User Manual" means the information manuals that we make available to you on your Nintendo Device and at support.nintendo.com, or that we make accessible to you through the Network Services, including any updates to those manuals that we may post from time to time.

1. Network Services

Nintendo grants you a personal, non-exclusive, non-transferable, revocable license, subject to the terms of this Agreement, to use the Network Services solely on a Nintendo Device or otherwise as permitted as part of the Network Services and solely on a non-commercial basis. You are responsible for any fees or other charges that arise out of your use of the Network Services, such as charges associated with use of the Nintendo eShop or Third Party Services.

The Network Services may only be used within the United States, Canada, and certain other countries located in the Americas. The Network Services may not work outside of those countries. Certain of the Network Services may not be available to you due to legal or technical limitations or your Nintendo Device settings. Please refer to the User Manual for more information on setting up and using the Network Services that are available to you.

The Network Services permit you to share information and data with third parties, such as other users of the Network Services. You should never share sensitive, restricted, or private information or data with others using the Network Services. You may find some of the information or data you receive from third parties to be inaccurate, inappropriate, or offensive. Data or information that you share may be changed or broadly distributed by others. You share information with others using the Network Services at your sole risk. If you are concerned about the risks associated with using the Network Services, please refer to the User Manual on options for restricting or disabling use of the Network Services. While we are not obligated to do so, we may, without further notice to you, (i) monitor or supervise the information or data that you share others using the Network Services and (ii) remove any such information that we find to violate this Agreement.

The Network Services and Nintendo Devices are directed to a general audience, but if we have actual knowledge that a user is under the age of 13 (a "Child"), we comply with the U.S. Children’s Online Privacy Protection Act ("COPPA"), which governs how operators of websites and online services collect, use, and disclose personal information from a Child on the Internet.

The Network Services may permit you to transfer some or all of your data, information, account balances, and Digital Content between Nintendo Devices that you own, or between your Network Accounts. Please refer to the User Manual for more information on this feature and limitations on its use.

If your use of a Nintendo Device is subject to an End User License Agreement ("EULA"), then that EULA also applies to your use of the Network Services via that Nintendo Device. The EULA may be accessed in the "Settings" section of your Nintendo Device or on the Nintendo Website. In the event of any conflict between this Agreement and the EULA, this Agreement will govern.

2. Your Network Account.

A Network Account is required for use of the Network Services. Provide complete, accurate information when creating your Network Account, and revise this information as needed to keep it up-to-date.

Parental consent is required for the creation of a Network Account and for the use of the Network Services by a Child. Instructions for providing parental consent are provided during the Network Account setup process. Please review the Privacy Policy for more details.

Your Network Account is personal to you. You may not transfer, assign, or sell your Network Account to others. You should protect your Network Account against unauthorized access or use by others, for example by keeping the Network Account identifier that is assigned to you and your Network Account password in a secure location. Please notify us immediately if you become aware of any unauthorized access or use of your Network Account. Remove any information relating to your Network Account from your Nintendo Device before selling, transferring, or sharing your Nintendo Device with others. Please refer to the User Manual for instructions on information removal.

You are responsible for ensuring that your Network Account is used, whether by you or by others, solely as permitted by this Agreement. This includes use of your Network Account to access or use the Network Services. Use of your Network Account in violation of this Agreement may result in suspension or termination of your Network Account and your ability to use the Network Services, and may also result in termination of this Agreement.

You may cancel your Network Account at any time. If you cancel your Network Account, you will lose access to any data, information, or account balance that is associated with that Network Account. Please refer to the User Manual for information on how to cancel your Network Account.

3. Shopping Services.

You may establish and maintain an account balance for purchasing items we offer and sell in the Nintendo eShop. That account balance is associated solely with your Network Account, is subject to balance and usage limits that we may impose from time to time, and may not be transferred to other accounts or to third parties. That account balance may not be used to purchase items that are offered or sold by others or that are sold outside of the Nintendo eShop. Please refer to the User Manual for more information on how to create and use that account balance and for other payment methods that may be available to you.

You are responsible for any purchases made using your Network Account in Nintendo eShop. Nintendo eShop purchases are non-refundable and non-transferable unless otherwise stated in the terms posted for a specific offer or required by law. Digital Content is licensed, not sold, from the Content Provider to you through the Nintendo eShop, solely for your personal, non-commercial use on your Nintendo Device or as we permit through the Network Services, subject to the terms of this Agreement and any additional terms posted for that Digital Content item in Nintendo eShop and subject to your payment in full for that Digital Content. Digital Content licenses that are purchased through your Nintendo Account and downloaded to a Nintendo Device may be available for access and use through other Nintendo Accounts on that Nintendo Device.

Nintendo eShop may support other Network Services, such as services that allow you to access, view, or download Digital Content to your Nintendo Device, to review other items that may be purchased in connection with a Nintendo Device or the Network Services, to review your purchase history or, if supported on your Nintendo Device, to use points to make purchases in the Wii shop during operation in Wii compatible mode.

4. Third Party Services.

We are not responsible for any Third Party Services you elect to access or use, and we are not responsible for any charges or other liabilities that arise out of your use of Third Party Services. Third Party Services are not reviewed or monitored by us and are subject to separate third party terms and conditions associated with such Third Party Services. The Privacy Policy does not apply to Third Party Services. You access and use Third Party Services solely at your own risk.

5. Use of Information.

We may collect and use any information that you provide as well as any aggregate or anonymous information associated with your Nintendo Device, your Network Account, or your use of the Network Services as permitted under our Network Services Privacy Policy. This includes information that can be used to identify you. This information may be compromised if you use unauthorized applications or unauthorized content in connection with the Network Services or a Nintendo Device, or if you make unauthorized modifications to the Network Services or your Nintendo Device. We are not responsible for any information collection, use, or disclosure that may result from such unauthorized activities, and we are not responsible for the security of Nintendo Devices that contain unauthorized applications or content. Do not use the Network Services to share information of others without their prior consent. We recommend that you review the Privacy Policy before each use of the Network Services or a Nintendo Device to help you stay informed of our privacy practices.

6. Code of Conduct.

To help keep the Network Services friendly and safe for all users, you will not engage in any harmful, illegal, or otherwise offensive conduct, such as:

1. Misrepresenting, impersonating, abusing, stalking, threatening, or harassing any person or company, such as other users, us, or our employees, representatives, moderators, or contractors;
2. Engaging in any discriminatory, defamatory, hateful, harassing, abusive, obscene, threatening, physically dangerous, or otherwise objectionable conduct in connection with a Nintendo Device or the Network Services;
3. Making, disseminating, sharing, or playing unauthorized copies of games, music, or images on a Nintendo Device or the Network Services; this activity is illegal!
4. Making new versions of Digital Content or a Nintendo Device;
5. Trying to modify or gain unauthorized access to another person’s Nintendo Device or Network Account or trying to modify, reverse engineer, or gain unauthorized or automated access to any of Nintendo’s computers, hardware, software, or networks used to provide the Network Services or any feature of a Nintendo Device;
6. Cheating in a game, unless such cheats have been deliberately enabled by the Content Provider;
7. Hosting, intercepting, emulating, reverse engineering, or redirecting the communication protocols used by Nintendo as part of a Nintendo Device or the Network Services, regardless of the method used to do so;
8. Engaging in any commercial activity using a Nintendo Device or the Network Services or any other activity that disrupts, diminishes the quality of, interferes with the performance of, or impairs the functionality of a Nintendo Device, the Network Services, or any Third Party Services; or
9. Uploading, posting, emailing, transmitting, or otherwise making available: (i) any content or data that you do not have a legal right to make available; (ii) any content or data that infringes any patent, trademark, trade secret, copyright, or other intellectual property or proprietary right of any party; (iii) any unsolicited or unauthorized advertising or promotional materials; (iv) content or data of which you have disguised the origin; or (v) content or data that is obscene, is unlawful, violates this Agreement, or is prohibited from publication in your jurisdiction.

7. Reservation of Rights and Interests.

The Network Services are provided to you on a limited license basis, and are not sold to you. Other than your limited license to use the Network Services as expressly provided in this Agreement, we retain all right, title, and interest in and to the Network Services including, without limitation, all associated patent, copyright, and trademark rights, and all other proprietary or intellectual property rights of any kind in any country.

8. Disclaimer of Warranties and Limitation of Liability.

USE OF THE NETWORK SERVICES AND THE THIRD PARTY SERVICES IS AT YOUR SOLE RISK. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY NINTENDO OR ITS REPRESENTATIVES CREATES A WARRANTY. THE NETWORK SERVICES ARE PROVIDED "AS-IS" WITHOUT WARRANTY OF ANY KIND. NINTENDO DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE NETWORK SERVICES AND THIRD PARTY SERVICES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NINTENDO WILL NOT BE LIABLE TO YOU FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING OUT OF OR RELATING TO YOUR ACCESS, USE, MISUSE, OR INABILITY TO USE THE NETWORK SERVICES OR ANY THIRD PARTY SERVICES, EVEN IF NINTENDO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, NINTENDO’S AGGREGATE LIABILITY TO YOU IN CONNECTION WITH ANY CLAIMS ARISING OUT OF OR RELATING TO THE NETWORK SERVICES AND THE THIRD PARTY SERVICES IS LIMITED TO THE AMOUNT YOU ACTUALLY PAID FOR THE NETWORK SERVICES. IF A LAW RESTRICTS OUR ABILITY TO LIMIT LIABILITY OR DISCLAIM WARRANTIES, THE LIMITATIONS LISTED ABOVE MAY NOT APPLY TO YOU. IN THAT CASE, WE LIMIT OUR LIABILITY AND DISCLAIM WARRANTIES TO THE GREATEST EXTENT PERMITTED BY LAW.

9. Indemnity.

If we or any of our Affiliates, licensees, licensors, or contractors are subject to any actual or threatened claims, costs, damages, losses, or other liabilities (collectively, "Covered Losses") as a result of your use of any of the Network Services, Digital Content, a Nintendo Device, or any data, information, or other item you make available through the Network Services or a Nintendo Device, then you agree to indemnify us (and our affiliates, licensees, licensors, contractors, and employees) from all such Covered Losses and any related costs, such as reasonable attorney’s fees.

10. Dispute Resolution; Binding Individual Arbitration; Class Action Waiver.

1. Our consumer service department is available to address any concerns you may have regarding your Network Account or the Network Services. You may contact them by phone at 1-800-255-3700, by email at useragreement@noa.nintendo.com, or by regular mail sent to Nintendo of America Inc., Attn: User Agreement, 4600 150th Ave NE, Redmond, WA 98052 USA. Most matters are quickly resolved in this manner to our customer’s satisfaction. Any matter we are unable to resolve and all disputes or claims arising out of or relating to this Agreement, including its formation, enforceability, performance, or breach (each, a "Claim"), with the exception of the matters described in section 10(c) below, shall be finally settled by binding arbitration administered by the American Arbitration Association in accordance with the provisions of its Commercial Arbitration Rules and the supplementary procedures for consumer related disputes of the American Arbitration Association (the "AAA"), excluding any rules or procedures governing or permitting class actions. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all Claims. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator’s award shall be binding on the parties and may be entered as a judgment in any court of competent jurisdiction. The parties understand that, absent this mandatory provision, they would have the right to sue in court and have a jury trial. They further understand that, in some instances, the costs of arbitration could exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court. Any such arbitration shall be conducted by the parties in their individual capacities only and not as a class action or other representative action, and the parties waive their right to file a class action or seek relief on a class basis. If any court or arbitrator determines that the class action waiver set forth in the preceding sentence is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provision set forth in this Section 10 shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate Claims.

2. The rules governing the arbitration may be accessed at www.adr.org or by calling the AAA at +1.800.778.7879. To the extent the initial filing fee for the arbitration exceeds the initial filing fee for a lawsuit, we will pay the difference in fees. If the arbitrator finds the arbitration to be non-frivolous, we will pay all of the actual filing and arbitrator fees for the arbitration, provided your claim is less than $75,000. The arbitration rules also permit you to recover attorney’s fees in certain cases.

3. Section 10(a) does not apply to any Claim (i) in which a party is attempting to protect its intellectual property rights (such as its patent, copyright, trademark, trade secret, or moral rights, but not including its privacy or publicity rights), or (ii) that may be brought in small claims court.

4. 30-Day Right to Opt Out: You have the right to opt out of the provisions of this Section 10 by sending written notice of your decision to opt out to the following address: Nintendo of America Inc., Attn: CS Admin, 4600 150th Ave NE, Redmond, WA 98052 within 30 days of creating your Network Account. Your notice should include your account number. If you send this notice, then Section 10 will not apply to either party. If you do not send this notice, then you agree to be bound by this Section 10.

11. General.

1. Breach; Termination; Survival. This Agreement will automatically terminate if you do not comply with this Agreement. Upon any such termination, you must immediately cease all use of the Network Services. Sections 4, 5, 7, 8, 9, 10, and 11 of this Agreement will remain in effect following any such termination.

2. Changes to Network Services; Delivery of Network Services. We may modify, cancel, or suspend the availability of the Network Services in whole or in part at any time without notice to you. We may involve Affiliates or third parties in the delivery of the Network Services or in the performance of our obligations under this Agreement.

3. Enforcement; Non-waiver; Non-assignment. If any part of this Agreement is held to be invalid or unenforceable, that part will no longer apply to the parties and will be replaced by an enforceable provision that most closely reflects the original intent of the parties, but all other parts of the Agreement will remain in effect unless otherwise provided in this Agreement. Our failure to insist upon or enforce your strict compliance with this Agreement will not constitute a waiver of any of our rights. You may not assign your rights or interests under this Agreement to any other person.

4. Governing Law. The laws of the state of Washington, U.S.A., without regard to its conflict of laws provisions, will govern this Agreement and any dispute of any sort that might arise between you and Nintendo.

5. Venue. If Section 10 is held to be invalid or unenforceable, then for any Claims the parties consent to the exclusive jurisdiction of the courts located in King County, Washington, U.S.A.

6. Changes to Terms. We may change the terms of this Agreement at any time. A current version of this Agreement, including any changes, is posted at support.nintendo.com. If you do not agree to any changes to this Agreement, you must cancel your Network Account and discontinue use of the Network Services.

7. Notices. To contact our consumer service department regarding this Agreement, you may (i) send an email to useragreement@noa.nintendo.com; (ii) send a letter to Nintendo of America Inc., Attn: User Agreement, 4600 150th Ave NE, Redmond, WA 98052 USA; or (iii) call, toll free. 1-888-977-7627. Your communications with our consumer service department will not constitute legal notice where required by the Agreement or by law.

For all other legal matters, you must contact or notify us in writing at: Nintendo of America Inc., Attn: General Counsel, 4600 150th Ave NE, Redmond, WA 98052.

We may notify you regarding this Agreement by: (i) email at the address associated with your Network Account; or (ii) through posted messages in the Nintendo eShop, the Nintendo Website, or other locations that we specify to you from time to time. These notices will be effective as of the date of delivery or posting. Please be sure to keep the email address associated with your Network Account up-to-date.

8. Notices and Procedure for Making Claims of Copyright Infringement. Nintendo respects the intellectual property of others and we ask users of Nintendo products and services to do the same. If you feel that your intellectual property rights have been infringed, please visit www.nintendo.com/ippolicy to read our full policy and to submit a takedown request.

Answer:

• Yes, up to 12 Nintendo Network Accounts can be associated to a Wii U console at a time.
• Once an NNA has been created, it can be deleted from the system. However it cannot usually be transferred to a different Wii U.

Description:

• Step by step instructions on setting the default user account.

Applies To: Nintendo Network Account

 

What to Do:

1. On the Wii U Menu, select the Mii character in the upper-left corner.
2. Highlight the Mii you would like to adjust, and select "User Settings."
3. Enter the password when prompted.
4. Select "View / Modify User Information."
5. Select "Change User-Selection Settings."
6. Select "Password-Entry/Automatic-User-Selection Settings."
7. When asked if you would like to require the Password, select "Yes" or "No."
8. When asked if you want to set this account as the default user, select "Do." Select "OK" to confirm.

• Setting a default user will automatically select this user and jump to the Wii U Menu when the console is turned on.
• Having no default users will bring you to the user selection screen when the console is turned on.

 

 

Did you find what you were looking for?

Applies To: Local Account

 

What to Do:

1. From the Wii U Menu, select the current user icon in the top-left corner of the screen to go to the user-selection screen.
2. Select the account you want to set as the default. Tap "User Settings."
3. Tap "View/Modify User Information."
4. Select "Set as Default User."
5. Select "Do," then tap "OK" to confirm.

• Setting a default user will automatically select this user and jump to the Wii U Menu when the console is turned on.
• Having no default users will bring you to the user selection screen when the console is turned on.

 

 

Did you find what you were looking for?

Description:

• Detailed instructions on how to change the Mii assigned to a user.

What to do:

1. From the Wii U Menu, select the current user icon in the top-left corner of the screen to go to the user-selection screen.
2. Using the Left Stick, select user you want to edit and tap "User Settings."
3. Tap "View/Modify User Information."
4. Tap "Change Mii."
5. Tap "OK."
6. Select the method you'd like to use to change the Mii.

• To choose a Mii from Mii Maker, select "Choose a Mii from Mii Maker" select the Mii, and then tap "Register."
• To create a new Mii, tap "Create/Receive."
• To edit your current Mii, select "Edit User Mii." (How To)

7. When you have finalized your Mii, tap "Register" then "OK."
8. Tap "OK."

Description:

• Detailed instructions on how to delete a user account.

What to do:

1. On the Wii U Menu, select the Mii character in the upper-left corner. Highlight the Mii you would like to delete, and select "User Settings."
2. Tap "Delete User."
3. If prompted, enter the four-digit PIN and select "OK." If the four-digit PIN has been forgotten, it will need to be reset. (How To)
4. Select "Next" to agree to delete the save data associated with the user.
5. If a Nintendo Network Account has been set up for the user, you will be asked if you want to delete the Nintendo Network Account:

• "Delete ID" will delete the Nintendo Network Account, and any associated information (Miiverse activity, Nintendo eShop activity, etc). Deleted Nintendo Network Accounts cannot be recovered.
• "Do not delete ID" will delete the user on the system, but will retain the Nintendo Network Account. The Nintendo Network Account can be linked to another user on the same console. (How To)

6. To confirm deletion of the user, tap "Delete." Tap "Cancel" to return to the user-selection screen.

Description:

• Detailed instructions on how to switch to a different user.

What to do:

1. From the Wii U Menu, select the current user icon in the top-left corner of the screen to go to the user-selection screen.
2. Using the Left Stick, select the user you want to switch to and press the A Button.

Description:

• Step by step instructions on deactivating a Nintendo Network Account.

Important Note!

• Deactivating a Nintendo Network Account will also delete the following information associated to the account: Nintendo eShop activity and balance, Friend List, Miiverse activity, and registered e-mail address.
• Deactivated accounts cannot be restored.
• The username associated to a deactivated Nintendo Network Account cannot be reused to create a new Nintendo Network Account.

What to do:

1. On the Wii U Menu, select the Mii character in the upper-left corner. Highlight the Mii you would like to delete, and select "User Settings."
2. Tap "Delete User."
3. If prompted, enter the four-digit PIN and select "OK."
4. Select "Next" to agree to delete the save data associated with the user.
5. Select "Delete ID."

• Deleted Nintendo Network Accounts cannot be recovered.

6. Enter the password for the Nintendo Network Account.
7. Select "Delete" to confirm deletion of the user and associated Nintendo Network Account.

• If you do not want to delete the account, tap "Cancel" to return to the user-selection screen.

Description:

• Step by step instructions on updating information associated to a Nintendo Network Account.

Important Note!

• Note that the username, birthdate, and country cannot be changed through the
  Wii U.

What to do:

1. On the Wii U, access the User Settings on the Mii that you want to update. (How To)
2. Select "Change NNID Settings."
3. Choose from the following, to view or update the information associated to the Nintendo Network Account:

Edit User Info

Update the gender, state and time zone.

View the birthdate and country. These cannot be changed.

Change Email Address

Update the e-mail address associated to the Nintendo Network Account.

Manage Notifications

Opt in or out of receiving notifications via e-mail.

Still Not Resolved:

• Additional changes (birthdate, country) cannot be made once they have been set in the system. If you need to make changes to this information, please contact us by calling 1-800-255-3700
• Please note that the username cannot be changed once it's set.

Description:

• Step by step instructions on opting in or out of marketing e-mail from Nintendo

What to do:

1. On the Wii U, access the User Settings on the Mii that you want to update. (How To)
2. Select "Change NNID Settings."
3. Select "Manage Notifications."
4. The following settings can be adjusted:

• "I own this e-mail" – Verify that the e-mail associated to the account belongs to you.
• "Opt in" – Choose Yes to receive e-mail notifications from Nintendo, or No to decline e-mail notifications.

Description:

• Detailed instructions on how to link a user to an existing Nintendo Network ID.

Important Note:

• An existing Nintendo Network Account can only be moved to a new user on the same console where the account was originally created.
• It is not possible to log in to your existing Nintendo Network Account on a different system.

• Your Nintendo Network Account and Club Nintendo account are separate, and each has its own username and password. When prompted for Nintendo Network Account information, you will need to enter your Nintendo Network ID and password (not Club Nintendo account information).

Applies To: Link the NNA to a Brand New Mii

 

What to Do:

1. Delete the user that is associated to the existing Nintendo Network Account. (How To)
2. On the HOME Menu, select the Mii in the upper-left corner to reach the user select screen. Select "New User."
3. When prompted, select "Add User From an Existing Nintendo Network ID."
4. Enter the Parental Control PIN if required, then select "OK."
5. Select "Link an Existing ID."
6. Select "OK" to verify that you are not under the age of 18. If you are under 18, a parent or guardian will need to complete the remaining steps.
7. Enter the Nintendo Network ID to be linked, then select "OK."
8. Enter the e-mail address associated to the Nintendo Network Account, then select "OK" twice.
9. The system will verify that the information is correct. When prompted, select "Link" to link the existing Nintendo Network Account to the system.
10. When asked to associate a Mii to the account, select "OK" twice.
11. Select "Choose from Existing Mii Characters."

• If you choose to associate a new Mii, select "Create/Receive" to create one. (How To)

12. Any Mii characters already associated to the NNA will appear. Tap the one you want, then select "Register" twice.
13. Select "OK" to complete the transfer process.

 

 

Did you find what you were looking for?

Applies To: Switch the NNA to a Different Mii

 

What to Do:

1. Delete the user that is associated to the existing Nintendo Network Account. (How To)
2. Access the User Settings on the Mii you want to link the Nintendo Network Account to. (How To)
3. When prompted, select "Link a Nintendo Network ID."

• This option is located under "View/Modify User Information" in the User Settings.

4. Enter the Parental Control PIN if required, then select "OK."
5. Select "Link an Existing ID."
6. Select "OK" to verify that you are not under the age of 18. If you are under 18, a parent or guardian will need to complete the remaining steps.
7. Enter the Nintendo Network ID to be linked, then select "OK."
8. Enter the password associated to the Nintendo Network ID, then select "OK."
9. Enter the e-mail address associated to the Nintendo Network Account, then select "OK."
10. Select "OK" one more time to confirm.
11. The system will verify that the information is correct, and link the existing Nintendo Network Account to the system.

 

 

Did you find what you were looking for?

Applies To: Relink Your NNA to a Mii

 

What to Do:

1. On the HOME Menu, select the Mii in the upper-left corner to reach the user select screen. Select "New User."
2. When prompted, select "Add User from an Existing Nintendo Network ID."
3. Enter the Parental Control PIN if required, then select "OK."
4. Select "Link an Existing ID."
5. Select "OK" to verify that you are not under the age of 18. If you are under 18, a parent or guardian will need to complete the remaining steps.
6. Enter the Nintendo Network ID to be linked, then select "OK."
7. Enter the password associated to the Nintendo Network ID, then select "OK."
8. Enter the e-mail address associated to the Nintendo Network Account, then select "OK" twice.
9. The system will verify that the information is correct. When prompted, select "Link" to link the existing Nintendo Network Account to the system.
10. When asked to associate a Mii to the account, select "OK" twice.
11. Select "Choose from Existing Mii Characters."

• If you choose to associate a new Mii, you will need to create one. (How To)

12. Any Mii characters already associated to the NNA will appear. Tap the one you want, then select "Register" twice.
13. Select "OK" to complete the transfer process.

 

 

Did you find what you were looking for?

Description:

• Step by step instructions on updating the password or password settings associated to your Nintendo Network Account.

What to do:

1. On the Wii U, access the User Settings on the Mii that you want to update. (How To)
2. Select "Change User-Selection Settings."
3. Select from the following options:
4. Change Password
   Update the password associated to your Nintendo Network Account.
5. Password Entry/Automatic-User-Selection Settings
   Choose whether or not the password is required to access the user account on the Wii U.

Description:

• Step by step instructions on verfiying the e-mail address associated to the Nintendo Network Account.

What to do:

1. If you have not yet verified the e-mail address associated to the Nintendo Network Account, you will be prompted to confirm it each time the system is turned on.

• Switching users will also prompt this message. (How To)

2. Select "Confirmation Code."

• If you no longer have the e-mail with the confirmation code, select "Resend E-mail," then "Send" to have the e-mail resent.The e-mail should arrive within one hour.

3. Enter the 6-digit confirmation code from the e-mail you received.
4. Select "OK" to complete the verification process.

Description:

• Step by step instructions on accessing and updating the user settings for a Nintendo Network Account.

Important Note:

• For information about adjusting the user settings on a local account, click here.

What to do:

1. On the Wii U Menu, select the Mii character in the upper-left corner.
2. Highlight the Mii you would like to adjust, and select "User Settings."
3. Select "View / Modify User Information."
4. Select from the following options to update the associated settings:

   • Change NNID Settings
     Update the userinfo, e-mail address and notifications settings for your Nintendo Network Account. (How To)
   • Change Password Settings
     Change the password settings associated to your Nintendo Network Account. (How To)
   • Change Mii
     Edit the Mii associated your user profile. (How To)
   • Network Services Agreement
     Review and accept the Network Services Agreement.
   • Send User Info to Nintendo
     Send information about your play history to Nintendo via Spotpass.

Situation:

• Information about locating your Nintendo Network ID.

What to do:

1. From the Wii U Menu, select the current user icon in the top-left corner of the screen to go to the user selection screen.
2. Select the user you want to find the Nintendo Network ID for.
3. Your Nintendo Network ID is in orange text below the picture of the Mii.
   
   • Your Mii name is written in black text, and also appears below the picture of your Mii. This is not the Nintendo Network ID

Situation:

• Information about resetting a forgotten password for the Nintendo Network Account.

What to do:

1. Select the Mii on the Wii U Menu, and then select "User Settings."
2. Select "View / Modify User Info."
3. When prompted for your password, select "I Forgot."
4. Select "Send." An e-mail with a temporary password will be sent to the e-mail address associated to your Nintendo Network Account.
5. Once the e-mail arrives, return to the Wii U and select "View / Modify User Info" again.
6. Select "Next" to enter a password.
7. Enter the temporary password you received, then select "OK" to sign in.
8. Once you have signed in, access the User Settings to update the password on your Nintendo Network Account. (How To)

Still Not Resolved:

• If you are having problems completing the process, please contact us by calling 1-800-255-3700.

Situation:

• An existing Nintendo Network Account can't be moved or linked to a new Wii U.
• Unable to log in to a Nintendo Network Account on a different console.
• Error Message: This Nintendo Network ID cannot be registered because it has already been registered on another Wii U console.

Important Note!

• Your Nintendo Network Account and your Club Nintendo account are separate, and each has its own username and password. When prompted for Nintendo Network Account information, you will need to enter your Nintendo Network ID and password (not Club Nintendo account information). For assistance with setting up a Nintendo Network Account, click here.

What to do:

• A Nintendo Network Account can only be transferred to a new user on the same console where the account was originally created.
• It is not possible to log in to your existing Nintendo Network Account on a different system.

Situation:

• E-mails sent from Nintendo (email verification, PIN reset, etc) are not arriving.

What to do:

• Make sure you've waited long enough. E-mails usually arrive within 1-2 hours.
• Verify that the e-mail address associated to your Nintendo Network Account is correct, and update it if needed. (How To)
• If you are using a spam filter, make sure that your e-mail settings allow e-mails from the following domain name: @nintendo.net.

Still Not Resolved:

• If you are still not receiving e-mails, we will need to research your issue further. Please contact us by calling 1-800-255-3700.