Nintendo of America

It appears that a repair or replacement of your Wii System is necessary. In order to best provide you with the available repair options, please select the country where you reside:

• Brazil
• Chile
• Colombia
• Guatemala
• Mexico
• Other
• Panama
• Venezuela
• Country not listed

 

Brazil

We encourage you to seek assistance from either the retailer you purchased the item from, or the Nintendo Authorized Repair Center for your country.

AGS DIGITAL SERVICES
RUA DONA GERMAINE BURCHARD
550-CEP 05002-062- PERDICES
SAO PAOLO, SP.
BRAZIL
TEL. 11-3875-1333

If you have any questions, please email us by clicking here.

Chile

We encourage you to seek assistance from either the retailer you purchased the item from, or the Nintendo Authorized Repair Center for your country.

ECOGAR S.A.
CORDILLERA 101, QUILICURA,
SANTIAGO-CHILE
TEL. 480-7100

If you have any questions, please email us by clicking here.

Colombia

We encourage you to seek assistance from either the retailer you purchased the item from, or the Nintendo Authorized Repair Center for your country.

OSCAR RONDON
CARRERA 27B No. 75A-25
BOGOTA, COLOMBIA
TEL. 606-2965

If you have any questions, please email us by clicking here.

Guatemala

We encourage you to seek assistance from either the retailer you purchased the item from, or the Nintendo Authorized Repair Center for your country.

SEREPA/CENFAGO, S.A.
6TA. AVENIDA 3-20,
ZONA 13 PAMPLONA
GUATEMALA
TEL. 2410-9000

If you have any questions, please email us by clicking here.

Mexico

We encourage you to seek assistance from either the retailer you purchased the item from, or email us by clicking here.

Other

It appears that a repair or replacement of your Wii System is necessary. We encourage you to contact the retailer from whom you purchased the product. If your Wii console needs replacement, please be sure to read this important information:

If You HAVE NOT Purchased Downloadable Content
If you made your purchase at an established retailer and are within warranty, you should return there for assistance. Before you do that, however, you'll need to follow our Delete Usage Guidelines. Returning your Wii console to the store without doing so could allow others to see information (i.e. photos, messages, address book) that you stored on your Wii console.

If You HAVE Purchased Downloadable Content
If you have purchased downloadable content (Virtual Console games, Wii Channels, etc.), please DO NOT return the console to the store until you have first contacted Nintendo via e-mail. Please include the following information:

• Description of the problem
• System serial number
• Date of purchase
• Store where purchased
• Your country

We will contact you with whatever options are available to you. To send an e-mail, click here.

Panama

We encourage you to seek assistance from either the retailer you purchased the item from, or the Nintendo Authorized Repair Center for your country.

CENTREL DIGITAL
VIA RICARDO J. ALFARO,
FRENTE AL CENTRO COMERCIAL EL DORADO
PLAZA ALHAMBRA, LOCAL NO. 9
TEL. 279-0025

If you have any questions, please email us by clicking here.

Venezuela

We encourage you to seek assistance from either the retailer you purchased the item from, or the Nintendo Authorized Repair Center for your country.

ELECTRONICA SON TV
CENTRO COMERCIAL CONCRESA NIVEL 1
LOCAL 0-15A, PRADOS DEL ESTE
CARACAS DTTO CAPITAL
TEL 975-2760

If you have any questions, please email us by clicking here.