Nintendo of America

Lines on the Screen - Troubleshooting

If you see lines on the screen of your Game Boy Advance SP during game play, then it is likely one or more of the components that create the image on the screen are damaged. This can occur if there has been an impact to the Game Boy Advance SP's screen, such as being dropped or hit. If your screen is displaying these lines through the game image, you will need to have the unit repaired.

Nintendo's warranty does not cover physical damage (such damage caused by the system being dropped or hit). If your Nintendo product needs repair or replacement due to physical damage, and is within the warranty period, please call our Consumer Service department at 1-800-255-3700 to discuss available repair options.

If your system is more than a year old, click here for your repair options.