Game Boy Power Problem Troubleshooting

Important Note: The Game Boy Advance has a special power light that indicates battery strength. When the remaining battery life falls below 30%, the light turns from green to red. Other systems may briefly display a power light or emit a "chirping" noise before shutting down, which is normal.

Troubleshooting Steps:

  1. Make sure you are using only licensed accessories with your system. Unlicensed products are not fully compatible with Nintendo systems, and may not work correctly.
  2. Make sure the power switch is still in the on position.
  3. For the original Game Boy and the Game Boy Pocket, adjust the contrast to see if you can get a picture.
  4. Try a new set of batteries and make sure the batteries are inserted according to the diagram inside of the battery compartment.

    Example: Proper Game Boy Advance Battery Placement
    Example: Proper Game Boy Advance Battery Placement

  5. If you are using a licensed AC adapter (rechargeable battery pack for the original Game Boy), make sure the adapter is firmly attached to both the unit and the wall outlet.
  6. If you are using a Game Boy Advance SP, click here for details on charging the battery.

    Click here for additional troubleshooting if you are using a rechargable battery pack for the original Game Boy

If you have tried these steps and your system is still experiencing problems, your system will need to be repaired or replaced. Please click here to find out what options are available for repair or replacement of your product.