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Nintendo DSi & Nintendo DSi XL
Health & Safety
User Agreements & Privacy Policy

Welcome to our support information for Nintendo DSi & Nintendo DSi XL. Please note that the information in this section pertains only to the Nintendo DSi (model TWL-001) and Nintendo DSi XL (UTL-001). If you need support information for Nintendo DS Lite (USG-001) or the original style Nintendo DS (NTR-001), please click here and select your system.

 
What do you need help with?
    > Basic set up and use
    > Connect to the Internet
    > Troubleshooting and repairs
    > System settings
    > Frequently Asked Questions
    > System Menu updates
    > Transfer DSiWare to the Nintendo 3DS

Error Codes     SD Cards (including music file help)     Flipnote Studio™    Privacy Questions

See all Nintendo DSi & Nintendo DSi XL topics



 

 

Basic setup

  • First time system set up
  • Connect to the Internet
  • Charge the battery
  • Adjust system settings
  • Nintendo DSi Browser
  • Using SD Cards
  • Playing a DS game
  • Parental Controls
  • Using the Nintendo DSi menu
  • Facebook integration with the Nintendo DSi Camera
  •  
    > See more topics

 

 

 

Online Connection and Features

Getting your system online opens up a whole new world of fun features and game play.

  • Requirements to connect online
  • Connecting online for the first time
  • Finding your router's settings
  • Nintendo DSi Shop and DSi Ware
  • Compatibility with WEP and WPA security
  • Using Parental Controls
  • Wireless router troubleshooting
  •  
    > See all online connection support

 

 
 

Troubleshooting and Repairs

    Troubleshooting Sections
  • Questions about repairs and warranty
  • Screen problems
  • Error messages and Error Codes
  • System and game problems
  • Connecting online
  • Common Issues
  • Touch screen not responding
  • Issues with your Nintendo DSi Camera
  • Buttons not responding
  • Battery/power issues
  • SD Card issues
  •  
    > See all troubleshooting and repair info

 

 
 

System Features

The Nintendo DSi and Nintendo DS XL do way more than play great Nintendo DS games.

  • What's different?
  • Help with Nintendo DSi Camera
  • Using SD Cards
  • Share photos on Facebook
  • Nintendo DSi Browser (browse the Internet)
  • Nintendo DSi Sound
  • Nintendo DSi Shop
  • Flipnote Studio
  •  
    > More system features

 

 
 

System Settings

System Settings let you adjust many of your Nintendo DSi or Nintendo DSi XL options.

  • System settings main menu
  • Setting screen brightness
  • Format (erase) the system memory
  • Update your Nintendo DSi Menu
  • Parental Controls
  • Set the system's clock
  • Recalibrating the Touch Screen
  •  
    > See all system settings

 

 

 

Error Codes

If you have received a 5 or 6 digit error code, please enter the number in the box below and
click the arrow button. You'll then be given assistance for that particular error code.

 

 

 

               
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