Important! If troubleshooting is needed, try resetting the system by unplugging the AC Adapter from the wall, wait for a few seconds, and plug it back in. Then perform a system update (how to).
Repair Information
Need to set up a repair? Looking to check the status of a repair or have another shipping label sent to you? Use this section.
Wii U GamePad Troubleshooting
Use this section for troubleshooting issues with the Wii U GamePad, such as power and battery, wireless, and physical damage.
Online Connection
(Includes Error Codes)
Get with connection issues, including information on resolving errors that may arise when connecting your Wii U the Internet.
This section provides support for the various controllers and other accessories that can be used with the Wii U. Includes SD Cards, the Balance Board, Wii U Microphone, and more.