Contacting Nintendo about purchasing download games on the official Nintendo website
Support | New Nintendo 2DS XL, New Nintendo 3DS, New Nintendo 3DS XL, Nintendo 2DS, Nintendo 3DS, Nintendo 3DS XL, Nintendo Switch, Wii U
If you experience any errors when trying to purchase download games on the official Nintendo website, please note down the error code you received, if any, and contact Customer Services using our Contact page.
For any other issues related to Nintendo Account, please contact Customer Services using our Contact page.
For all other queries related to Nintendo – for example repair requests, technical support, Nintendo eShop questions, etc. – please contact Customer Services using our Contact page.