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  • Welcome to Nintendo Support

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    How to Redeem a Download Code on Nintendo eShop for Nintendo Switch


    Instructions on redeeming a software download code in Nintendo Switch eShop.

    Additional Information:

    • Download codes from retailers are located on a receipt or card.
    • An Internet connection and Nintendo Account are required to access the Nintendo Switch eShop.
    • For assistance with redeeming a code for a Nintendo Switch Online membership, click here.
    • If you are away from your console but would still like to redeem your download code, please see our information on redeeming a download code online.

    Complete These Steps:

    1. Select “Nintendo eShop” on the HOME Menu to launch Nintendo eShop.
    2. Select the account you want to use.
    3. Select “Redeem Code” on the left side of the screen.
    4. Enter the 16-character download code.
      • Some retailer cards for Nintendo Switch software will include both a Control Number and a Download Code. Make sure that you are entering the Download Code (no hyphens in the number) and not the Control Number (has hyphens, e.g. XXXX-A00000-000000, F50EEUR-A00000-000000).
      • Any letters and symbols not used with prepaid codes (i.e. O, I, Z, commas, hyphens, etc.) will be disabled from the on-screen keyboard.
    5. Select “Confirm” to confirm. The game will begin downloading once the code is confirmed.
      • The game icon will appear on the HOME menu, with a download status bar. The status bar will disappear once the game download is complete.