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  • Welcome to Nintendo Support

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    Error Code: 2813-5599

    The information in this article can help you if, while trying to make a purchase on Nintendo eShop, you receive error code 2813-5599 and the message "An error has occurred. Please try again later".

    What to do

    • Return to the HOME Menu, then restart Nintendo eShop and try again.
    • If the issue persists, check for any maintenance or outage notifications and then try again after the posted maintenance/service outage has ended.
    • If no maintenance or outage notifications are posted, it may be a temporary issue. Please wait for a while and try again later.

    Situation not resolved

    If the error persists over multiple days, please contact us for support.