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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Code: 2813-0988


    You are unable to connect to Nintendo eShop and you receive error code 2813-0988.

    Additional Information:

    This error indicates that there is likely a temporary service outage related to Nintendo eShop for Nintendo Switch.

    What to Do:

    • Visit the Network Maintenance Information page and check for any posted service maintenance or outages.
    • Once the Nintendo eShop maintenance has ended, try to connect to Nintendo eShop again.

    Situation Not Resolved:

    If there is no maintenance or outage posted, and you have experienced this issue for an extended amount of time, contact us for support by clicking here.