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  • Welcome to Nintendo Support

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    Nintendo Account Verification E-mail Did Not Arrive

    The information in this article can help you when you have not yet received a verification email for your Nintendo Account (created on Nintendo Switch or website).


    • The information in this article can assist with the verification email that is sent after you create a Nintendo Account.
    • The verification e-mail should arrive within thirty minutes, and expire in one hour from when they are sent.

    What to Do:

    • Check your spam/junk e-mail folder to see if the e-mail is there.
    • Make sure there are no filters in your e-mail account that may be blocking e-mails from @accounts.nintendo.com.
    • Add our e-mail address no-reply@accounts.nintendo.com to your contacts address book and safe sender list.
      • These steps may vary depending on the e-mail service provider. Common e-mail applications will include an Address Book or Contacts List menu. Here you can select Add Contact and type or paste no-reply@accounts.nintendo.com.
    • Make sure that you are entering your e-mail address correctly in the account creation screen, and click resend verification code to have a new verification code sent.
    • Try registering your Nintendo Account with a different e-mail address.