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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Liquid Was Spilled on the Nintendo Switch Console


    A liquid has been spilled on the Nintendo Switch console.

    What to Do:

    1. Any time any liquid is spilled on the console, unplug it immediately and power it off. As with any electrical appliance, there is a risk of electrical shock if it is used while wet.
    2. Allow the system to air-dry for a few days.
      • Do not apply any type of heat to speed up the process (blow-dryers, heaters, microwave ovens, etc.), as this may cause damage to the console.
      • If the liquid did not enter the console, clean the housing with a soft, dry cloth, if necessary. Then try turning on the console.

    Situation Not Resolved:

    If the Nintendo Switch console isn't working after it has air-dried, or if liquid has entered the console, the console will need to be repaired.

    Please click here to book a repair.