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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Code: 2016-0401


    When attempting to register physical software on Nintendo Switch to earn My Nintendo points, error code 2016-0401 is displayed.

    Additional Information:

    This error code indicates that My Nintendo points were already earned for the intended software.

    What to Do:

    If the Gold Points did not appear in your Nintendo Account for the physical software you tried to register, click here.