Q&A

Q

[Everybody 1-2-Switch!] Support FAQ and Troubleshooting

A

What smart devices are supported by Everybody 1-2-Switch! for Smart Device Mode?

When I try to play in Smart Device Mode, I receive the message “Your camera can’t be used” and can’t play the game.

When I try to play in Smart Device Mode, I receive the message “Unable to acquire correct sensor value” and can’t play the game.

When I try to play in Smart Device Mode, I receive the message “The network connection has been lost” and can’t play the game.

I was playing in Smart Device Mode with a large group of people, and the connection became unstable.

Why can’t I join the game in Smart Device Mode even after scanning the QR Code on the game screen?

Why do I keep having to redo my photo and re-enter my name when playing in Smart Device Mode?

I don’t have an app that reads QR Codes, how can I play in Smart Device Mode?

How can I leave a room in Smart Device Mode, or remove other players from the room?

Can I play in Smart Device Mode while using my browser’s Incognito or Private Browsing mode?