Q&A

Q
[Everybody 1-2 Switch!] Why do I keep having to redo my photo and re-enter my name when playing in Smart Device Mode?
A

We recommend playing using a browser (such as Safari or Google Chrome). Depending on how the QR Code is scanned, the game may open in the application that scanned the QR Code, instead of opening in a browser. If this happens, the information you enter may not be saved.

  •  For iOS, we recommend using the default camera app to scan QR Codes, rather than the Code Scanner within the Control Center.

  •  For Android, we recommend using the default camera app to scan QR Codes, rather than Google Lens.

If you can’t scan QR Codes with your smart device’s default camera app, please read “I don’t have an app that reads QR Codes, how can I play in Smart Device Mode?”

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