The Battery Charge Indicator or Percentage Displays Incorrectly
Description:
- You are able to continue using the console for a few hours even though the battery charge indicator is almost depleted.
Additional Information:
- The Nintendo Switch console takes approximately 3 hours to fully charge when the console is powered off or in sleep mode.
- Learn more about the approximate battery duration for each console in the Nintendo Switch family.
Important:
The battery charge display will not be fixed immediately after performing the steps below only once. It will be necessary to repeat this process several times.
Complete These Steps:
- Ensure the console has the latest system version. The steps below apply to system menu version 3.0.1 or higher.
- Set the Auto-Sleep mode to "Never" for "Playing on Console Screen" and for "Connected to TV."
- Connect the AC adapter directly to the console until the battery is fully charged.
- If the battery charge indicator does not reach 100%, simply allow the console to charge for approximately three hours.
- Once the battery is fully charged, leave the console alone for one hour with the AC adapter still connected to it.
- Afterward, disconnect the AC adapter and allow the console to display the HOME Menu for approximately three to four hours.
- The remaining battery life must be depleted as much as possible.
- Once the battery charge is almost depleted, power off the console and leave it alone for at least 30 minutes.
- Repeat steps 2 through 6 several times.
- The battery charge indicator will improve gradually by repeating this process several times.
Situation Not Resolved:
If the issue persists, and there is no gradual improvement attempting these steps several times, the Nintendo Switch console may need to be repaired.
Please click here to book a repair.