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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

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    1. Make sure the Nintendo DS battery pack is charged - the power indicator LED will light green. If the power indicator LED does not light green, plug the system directly into a wall outlet using the AC adapter (included) to charge the battery.
    2. If this malfunction only occurs with a certain game try testing the game with a different Nintendo DS system if possible.