Get 1-on-1 help with your new system from our experts
Need a hand getting set up with your new Nintendo Switch™ system? Let us help!
Nintendo Switch Concierge is a no-cost program for new owners of the Nintendo Switch system. Participate in a virtual one-on-one meeting with a Nintendo representative to ask questions, get answers, and learn more about everything your system has to offer.
Session availability is on a first-come, first-served basis. There is no obligation to purchase anything in order to participate.
For more information and to book your session, please follow the link below.
We hope you enjoy your new system!
The offer to participate is non-transferable and is only open to those that recently purchased a Nintendo Switch system.
Participation is limited to (1) session per person.
You must be at least 18 years old and located in the United States to use this service.
By participating in this program, you agree that Nintendo may collect video images of you, your voice and your surroundings in order to interact with you, answer your questions and enable Nintendo to provide you with the requested service.