Join a waitlist for a chance to attend
Know Before You Go
We hope you’re just as excited as we are for the Nintendo Switch 2 Experience events to kick off!
As a friendly reminder, if you can no longer attend, please cancel your ticket(s) to free up your spot(s) for other excited fans.
Here are some things to keep in mind as you plan for the Event:
Remember to bring your tickets! If you don’t have them with you, you won’t be able to enter.
Your ticket(s) are non-transferrable.
Please check your ticket for Event details to ensure you come to the right location, date, and session entry time listed on the ticket.
If you entered the waitlist and did not receive a ticket offer via the email address associated with your Nintendo Account, you do not have a ticket to the Event. If you aren’t sure whether you have a ticket or if you are still on a waitlist, please check here.
Leaving and re-entering the gameplay experience area is not permitted.
There will be no coat or bag check on site. Anything you bring will need to stay with you throughout the Event.
The venues are ADA accessible.
What to expect on site
Once you check in, you may be waiting in a queue for a little while until you are brought into the gameplay experience area. Once inside, the expected gameplay experience is 2 hours and 20 minutes.
You will receive a colored wristband once you check in that will indicate how long you will have within the gameplay experience. Expect more details about this at the Event.
Event Ticket and Check-In
For a faster entry, please have your Event ticket ready. You can add it to your Apple Wallet, print it, or simply have it open on your phone. Required for people 7 years and older. Your non-transferable digital ticket(s) must be scanned to enter the event.
Visit the My Passes/Tickets tab of the event site and login with your Nintendo Account to access your Pass(es): https://experience.nintendo.com/#/my-tickets-passes
Plan your arrival for your timed entry window. You may arrive up to 15 minutes early to check in. Late arrivals may not be able to enter the Event, at the discretion of Nintendo. After check-in, you may need to wait in a queue prior to the start of your gameplay experience.
Bottled water, snacks for young children, and medically necessary items are allowed.
Each ticket has a unique QR code which allows one entry. If there are multiple copies of a ticket, only the first one scanned will be admitted. Please be cautious if someone tries to sell you their Event ticket. Event tickets have no official resale value and, if acquired from any party other than Nintendo, may not be authentic.
Location specific information
Nintendo Switch 2 Experience:
New York
April 4 – April 6
Center415
415 5th Ave
New York, NY 10016
Best Way to Get Here
The entrance is located in between 37th and 38th Streets
Public transit
Closest subway stations include: Grand Central, 5th Ave, 34th Herald Square, and Times Square
See subway map for more details: https://www.mta.info/maps
Parking
For nearby parking, please check out nyc.bestparking.com
Important Venue Details
Bags and backpacks limited to 12.75" wide x 7.5" deep x 17" high.
Nintendo Switch 2 Experience:
Los Angeles
April 11 – April 13
Television City
7800 Beverly Blvd
Los Angeles, CA 90036
Best Way to Get Here
Driving Instructions
Enter at 7800 Beverly Blvd, Los Angeles, CA 90036.
Free onsite parking is in Lot A1 and is limited to first come, first serve.
Rideshare
Please have your rideshare drop you off at the TVC entrance between Beverly Blvd & Genesee Gate
Enter on sidewalk and through the pedestrian Guard Checkpoint.
Important Venue Details
No backpacks are allowed. Small bags and purses are permissible.
Valid ID is required to enter the lot and a valid Driver’s License to park in the lot. Minors are not expected to show any form of ID.
Nintendo Switch 2 Experience:
Dallas
April 25 – April 27
Embarcadero Building at Fair Park
1229 Admiral Nimitz Dr.
Dallas, TX 75210
Best Way to Get Here
Rideshare
Drop-off/pick-up location through Gate 3 (Washington Ave & Parry Ave)
Public transit
DART Rail
Use the Green Line to Fair Park Station & follow the signs to Embarcadero Building
Parking
Enter through Gate 3 (906 Washington St., Dallas, TX 75210).
Park in Lot 3E (closest to Embarcadero Building).
Parking fees apply. Advanced purchases are available via ParkMobile.
Important Venue Details
Bags and backpacks limited to 12.75" wide x 7.5" deep x 17" high.
Ticket reminders
Details about your Event Ticket can be found on the Event Tickets page under “My Tickets / Passes.” If you are unsure if you have a ticket, or are still on a waitlist, please check here.
Please be sure to add no-reply@noa.nintendo.com to your safe sender list, and check your inbox’s Junk, Spam, or Promotions folder.
Can’t make it anymore?
If something comes up and you can't make it anymore, we get it. Please cancel your ticket(s) to free up your spot(s) for another excited fan.
Have you reviewed and agreed to the Terms and Conditions?
If you have an Event Ticket, make sure all guests who are 18 and over have reviewed and agreed to the Terms and Conditions. Guests received an email to the email address associated with their Nintendo Account. They won't be able to enter unless they complete this step. Guests can also complete this step by checking here.
What else do I need to know?
As we get closer to the event, please be on the look out in your email for some important Know Before You Go updates pertaining to your Nintendo Switch 2 Experience event location.
Waitlist details
Ticket waitlists are now available. Tickets will be offered on a first come, first served basis.
If your name is selected from a waitlist, you will be notified via email sent to the email address associated with your Nintendo Account.
You’ll have 36 hours from the time the notification email arrives to claim the offer. Please be sure to add no-reply@noa.nintendo.com to your safe sender list, and check your email (including Junk, Spam, or Promotions folders) regularly.
A free Nintendo Account is required to enter. The events in New York, Los Angeles, and Dallas are open to U.S. residents only.
Nintendo Switch 2 Experience:
New York
April 4 – April 6
Center415
415 5th Ave
New York, NY 10016
Nintendo Switch 2 Experience:
Los Angeles
April 11 – April 13
Television City
7800 Beverly Blvd
Los Angeles, CA 90036
Nintendo Switch 2 Experience:
Dallas
April 25 – April 27
Embarcadero Building at Fair Park
1229 Admiral Nimitz Dr.
Dallas, TX 75210
You can join a waitlist for a chance to receive tickets as an individual or as a group of up to six people. To join a waitlist, you must be at least 18 years old and have a Nintendo Account. If you are requesting tickets for a group of two or more, each member of the group must have a Nintendo Account that is linked to the same Nintendo Account Family group. If someone under the age of 13 wants to attend, a parent or guardian can create a Nintendo Account for a child as part of a Nintendo Account Family group. Waitlist ticket offers will be sent via email. Offers not claimed within 36 hours of notification being sent will expire.
FAQs
Frequently Asked Questions
I received a ticket but can no longer attend. What should I do?
Please cancel your event ticket so we can offer it to those on the wait list.
You can make changes to your tickets here: https://experience.nintendo.com/#/my-tickets-passes
Instructions: (1) Select the Event Tickets tab, (2) select "Can't make it? Cancel your ticket(s)," (3) check "I'm sure," and (4) select "Cancel Ticket".
How does the waitlist work?
Anyone who doesn’t already have an event ticket may join a waitlist on a first-come, first-served basis. You can join as an individual, or as a Nintendo Account family group of up to six people total per waitlist group.
If your name is selected from a waitlist, you will be notified via email sent to the email address associated with your Nintendo Account.
You’ll have 36 hours from the time the email arrives to claim the offer before the opportunity expires. Please be sure to add no-reply@noa.nintendo.com to your safe sender list, and check your email (including Junk, Spam, or Promotions folders) regularly.
Did my original event registration drawing entry get automatically placed on a waitlist if I didn’t win an event ticket?
No. If your name wasn’t drawn to receive a ticket, you will need to manually enter the waitlist.
Why can’t I join a waitlist?
There are several possible reasons:
You already have a ticket.
You are under 18 years old. Those over 18 can enter the waitlist as an individual or family group. Those under 18 need to join the waitlist as part of a Nintendo Account family group.
The waitlist period has closed.
No additional event tickets are available.
I'm on a waitlist. What’s next?
Tickets may become available if others cancel the ticket(s) they received from the original drawing. If you are on the waitlist, we will notify you via email if an offer is available.
We will only contact you via email if you are offered a ticket from a waitlist, and you will have 36 hours from when the email arrives to claim the offer before the opportunity expires. Please be sure to add no-reply@noa.nintendo.com to your safe sender list, and check your email account’s Junk, Spam, or Promotions folder regularly.
Watch the first-look trailer
Get to know Nintendo Switch 2, the successor to the Nintendo Switch system.
Visit the official site
Locations
New York
4/4-4/6
Paris
4/4-4/6
Los Angeles
4/11-4/13
London
4/11-4/13
Berlin
4/25-4/27
Dallas
4/25-4/27
Milan
4/25-4/27
Toronto
4/25-4/27
Tokyo
4/26-4/27
Amsterdam
5/9-5/11
Madrid
5/9-5/11
Melbourne
5/10-5/11
Seoul
5/31-6/1
New York
4/4-4/6
Paris
4/4-4/6
Los Angeles
4/11-4/13
London
4/11-4/13
Berlin
4/25-4/27
Dallas
4/25-4/27
Milan
4/25-4/27
Toronto
4/25-4/27
Tokyo
4/26-4/27
Amsterdam
5/9-5/11
Madrid
5/9-5/11
Melbourne
5/10-5/11
Seoul
5/31-6/1