Advertising & Privacy Controls Managing Your Information
When you’re signed into your Nintendo Account, you can review, update, or delete your information. You can also submit a request for a copy of your information, ask us to update certain information on your behalf, or ask us to permanently delete all the information we hold about you. Instructions on how to do these things are below. If you do not have a Nintendo Account, and you would like to submit a request, please contact us by telephone at 1-855-822-9548. Either way, we will provide a response within 45 days, if possible. If we need more time, we will notify you. Please note that you will need to verify your identity when making any of these requests. If we need additional information to verify your identity, we will contact you to request that information. If we are unable to process your request, we will explain why in our response.
Updating Your Information
If you would like to update your Nintendo Account information, you can do so through your account settings. You can access your account settings by signing into your Nintendo Account
. For more details on updating your account information, see our support article on here . Also, if you would like to update certain details associated with a requested transaction, such as a shipping address, then please contact us How to Adjust Account Profile Settings . here
Requesting Your Information
Deleting Your Information
Our support site has information on
. It will take 30 days from the date of the request to process an account deletion. Your Nintendo Account, and any purchases or content associated with your account, will be permanently deleted once your request is processed. How to Delete a Nintendo Account You can also request permanent deletion of all the information we hold about you. Once deleted, your information, including your Nintendo Account, and any purchases or content associated with your account, will be permanently deleted (for example, you will no longer be able to play any of the digital content you’ve purchased). However, we may retain certain information to comply with law or take other actions permitted by law. If you have a Nintendo Account and you would like to make a deletion request, please to sign into your Nintendo Account and then complete the request form. click here
You may designate an agent to request, update, or delete your information, as described above. The agent can be a person or a registered third-party business entity. To begin the request process, the agent will need to contact us by telephone at 1-855-822-9548. Please note that you will need to verify your identity to process the request that was submitted on your behalf.
Appealing a Denial of Your Request
Depending on your place of residence, you may have the right to appeal the denial of a request submitted with us. If we were unable to process your request, and you would like to appeal the denial of your request, you may contact us to request that we re-evaluate the denied request. If you would like to submit an appeal with us, please contact us at
. We will respond to your appeal request within 45 days unless we need more time, in which case we will notify you. email@example.com Ad Settings
We personalize our marketing communications and the advertisements we show to make them more interesting and useful to you. To do this, we use data from your devices and other data you share with us, including information about your gameplay, purchases, site visits, and topics you often explore. The technologies we use and the choices we offer you are described in more detail below.
Some cookies are strictly necessary because they help us ensure the proper functioning of our websites and services and they also collect information about your preferences. We use this information to improve your user experience and the quality of our services. For example, by saving your preferences, we may be able to customize our services in ways you prefer. Other cookies are non-essential, such as performance cookies, functional cookies and targeting cookies, and help us perform various internal functions to operate our business. For instance, these non-essential cookies help us to analyze your use of our services and to serve you personalized content and targeted advertisements. We often use third-party service providers to help us place cookies, analyze cookie data, and serve targeted advertisements. The third-party service providers with whom we work include, but are not limited to, those partners listed on the page found . here If you would like to opt-out of non-essential cookies, please click the following link to manage your . Please note that the strictly necessary cookies described above cannot be disabled. Also, these cookie preferences may not apply across all our digital properties. Please follow the instructions below to ensure your cookie preferences are set accordingly for these other digital properties. Cookie Preferences For our , Animal Crossing , and Nintendo New York store websites, you must adjust your cookie preferences individually, on each of these sites, by scrolling to the bottom of the page and selecting ‘Cookie Preferences.’ From there, you can adjust your cookie preferences for that website. Also, some of our pages display cookie banners and if you would like to opt-out of cookies used on those pages, please refer to the opt-out instructions provided on the banner. Zelda To opt-out of non-essential analytics cookies that are used on your device (e.g., Nintendo Switch), please refer to the opt-out instructions that can be found by logging into the Nintendo eShop on your device and scrolling to the bottom of the ‘Account Information’ section. If you would like to opt-out from the collection of cookies and other data in our mobile apps, please follow the opt-out instructions in each mobile app’s settings.
When you use or interact with our services, including the Nintendo Account service, we collect certain information about your usage activities. Such usage information may include the content that you’ve played or purchased, or the Nintendo Account services or features that you utilized. We may process and share that usage information to provide you with targeted advertisements, so that content, products and services can be tailored to your preferences and the recommendations displayed to you are customized accordingly. This personalized content may be delivered to you by Nintendo or on behalf of Nintendo by its third-party partners and service providers.
If you would like to opt-out of the use and sharing of your information for the targeted advertisement purposes described above, you can do so at any time through your Nintendo Account settings. For more details, please go . Please note that if you opt-out of receiving targeted advertisements, you may still receive general advertisements, but they will not be tailored or customized based on your use and interaction with our services. here
If you would like to opt-out of promotional e-mails, you can do so through your Nintendo Account settings. You can access your account settings by signing in at
. For more details on how to adjust your email preferences, see our support article on accounts.nintendo.com . You can also select “Unsubscribe” at the bottom of any promotional e-mail that you received from us. how to manage promotional communications settings Analytics
We collect information about your use of and interaction with our services, including the Nintendo Account service, to perform various analytics. The analytics information we collect includes play reports, crash and error reports, your survey responses and similar usage information. This analytics information is used to optimize our existing services, develop new services, provide you with enhanced functionality and personalization, tailor content, products, and services to your preferences, and to make recommendations to you.