Nintendo Wi-Fi USB Connector Help

Can't Connect the Nintendo DS system to the USB Connector

Select the problem that best describes the situation you are experiencing:

 

 

Unable to completely install the USB Connector software:
If during the Nintendo Wi-Fi USB Connector software installation process you did not reach the "Setup Complete" screen (there should be a Nintendo Wi-Fi Connection logo in your system tray as well), you may want to try installing the latest Nintendo Wi-Fi USB Connector installation software. Click here to view and download the latest versions (be sure to read the "important notes" before doing so.

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Not Connected to the Internet
If you are receiving the message "Not connected to the internet," the installation CD is not detecting an active internet connection. Be sure that you have an active internet connection when doing the installation process.

If you are using a laptop computer with Wi-Fi access, you must be connected to the internet before beginning the setup. If you are at a Hotspot location that requires you to log in, you will need to do this first before starting the setup.

If you are still receiving this message, it's possible you have a firewall installed that is preventing the installation process to connect to the internet. You will need to adjust the settings of your firewall to grant access to the Nintendo USB Wi-Fi Connector before being able to complete the setup.

If the above steps do not help, please click here to link to our online webform. Once you have completed and submitted the webform, we will contact you to offer further assistance.

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The Registration Tool icon doesn't appear after installation is complete
Once installation is complete, the Registration Tool icon will appear in the lower-right corner of the Windows* taskbar. If you have a large number of icons, Windows will hide any that are inactive. To view all applications in the task bar, click on the left-facing arrow to unfold the list.

If the Registration Tool icon is not listed in the taskbar, try installing the latest Nintendo Wi-Fi USB Connector installation software. Click here to view and download the latest versions (be sure to read the "important notes" before doing so).

If the Registration Tool icon is still not showing, please click here to link to our online webform. Once you have completed and submitted the webform, we will contact you to offer further assistance.

*In order to work with Windows Vista, you must have version 1.06 or higher of the Nintendo Wi-Fi USB Connector software. Click here to download the latest version.

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Registration Tool displays Not Connected
This is normal when there are no Nintendo DS systems connected to the Nintendo Wi-Fi Connection through the USB Connector. When Nintendo DS systems are connected to the Nintendo WFC, the Registration Tool icon will say, "Connected."

 

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The Registration Tool isn't detecting my DS
Try installing the latest Nintendo Wi-Fi USB Connector installation software. Click here to view and download the latest versions (be sure to read the "important notes" before doing so).

If installing the latest software did not solve your problem, please click here to link to our online webform. Once you have completed and submitted the webform, we will contact you to offer further assistance.

 

 

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