Unable to use your wireless signal
Likely cause: It appears that the settings entered into the Nintendo DS are not compatible, or the router's broadcast settings should be changed.
How to fix: Try creating a new connection with your system. Nintendo DSi owners trying to play multiplayer games will want to be sure to read the "Trying to play online multiplayer with Nintendo DSi."
If you are sure you are using WPA, click here for more information including alternative connection methods. If you're not sure if you're using WPA, you can find out by going into the connection settings on your Nintendo DSi and doing a search for an access point. Follow these steps:
Look for your wireless network.
WEP - This connection type is compatible with Nintendo DS Game Card online multiplayer.
WPA - This connection type is not compatible with Nintendo DS Game Card online multiplayer. Security will need to be changed to WEP or turned off in order to play online. Click here for more info.
Check for wireless interference, which can affect the signal strength to the Nintendo DS. To help minimize wireless interference, try the following:
Still stuck? We can help! We have found that simply erasing the old connection file and creating a new connection to your router may help. Click the button below for a step-by-step guide. If at the end you still need help, you'll find contact information to reach our specially-trained representatives. Click the button below for your system and we'll walk you through the connection step-by-step.
If the above steps did not resolve the issue, and you continue to experience problems, please click the button below to see which options are available to contact us for further assistance.