You receive the error code 160-0103 or 160-1710.
Restart the system and try again.
A small percentage of consumers playing Wii U may experience error codes (160-0103 and 160-1710) that could affect the ability of the system to function properly. We are investigating this issue now. Until the solution is available, anyone that experiences these error codes can call the Nintendo contact center at 1-800-255-3700 for help and repair.