Error Code: 108-0144


  • The update stopped and the error message "Unable to connect to server was received."

  • May occur if a system update, game update, or Nintendo eShop download timed out.

What to do:

  • Try the update again.

    After starting the update again, the download will continue where it left off. [How to]

  • Check your network's available bandwidth.

    If other devices or programs are using available bandwidth, or if your Internet connection has slowed, your connection with our services may time out. [How to]

  • Check for wireless interference.

    Wireless interference between your Wii U and wireless router may be causing the download to time-out.

    As an easy solution, try moving the Wii U into the same room as your wireless router during the update, and then moving the Wii U back once the update is complete.

    If you are unable to do this, try our more extensive wireless interference troubleshooting. [How to]

  • Enter an alternate DNS into your Wii U console's settings.

    Using an alternate DNS may improve your ability to complete the Wii U system update. [How to]

Still Not Resolved:

  • If the issue persists, please contact us at 1-800-255-3700. Specially trained representatives will be available to assist you, 6:00am - 7:00pm (PST), seven days a week.

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