Error Code: 007-2913


Unable to complete a Nintendo eShop download

What to Do:

  1. Ensure the download is not affected by wireless interference. [How To]
  2. Disable the router's firewall and attemp the download again*. [How To]
    • After the download is complete, re-enable the router's firewall.
  3. *While Nintendo provides this information for use, it is up to you to determine what security needs you have for your own networks, and to decide how best to configure your network settings to meet those needs.

Situation Not Resolved:

Please try again later.
If you continue to experience problems, please call 1-800-255-3700 for assistance.

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