Video Not Displayed on TV at 120Hz with Nintendo Switch 2

Steps for when 120 Hz output is enabled in System Settings on Nintendo Switch 2, but the video on the TV is not 120 Hz.

Information

This issue usually occurs when:

• The software does not support 120 Hz.

• The TV does not support 120 Hz.

• 120 Hz is turned off in the TV settings.

• 120 Hz is turned off in the settings for the HDMI port on the TV that the Nintendo Switch 2 dock is connected to.

Possible solutions

• Confirm that the software you're trying to play supports 120 Hz Output.

  • The HOME Menu, including System Settings, does not support 120 Hz Output.

• Check the TV's setting and the HDMI port being used to confirm that they support 120Hz output.

  • If you need assistance confirming this, please contact the manufacturer of the TV.

Additional information

120 Hz Output may be able to be toggled on even if the option is not available with the software or on the TV you're using.