Software Displays “Purchased” in the Nintendo Switch eShop

Steps when a specific game or DLC item is marked as "Purchased", but you can't redownload it.

When a game is listed as Purchased in Nintendo eShop, it means the game has already been purchased by the Nintendo Account used to access the Nintendo eShop.

What to Do:

• Scroll through the HOME Menu to see if the game is already downloaded to your console.

  • You may need to select All Software to view your full list of downloaded games.

• If the content does not appear, redownload it by loading the Virtual Game Card for the game or DLC.

  • How to load a Virtual Game Card

    • Select Virtual Game Cards from the HOME Menu.

    • Select your user.

    • If prompted, enter your user verification PIN or enter your Nintendo Account password.

    • Select the game you want to load from the list of your virtual game cards.

    • Select Load on This System.

    • If not already downloaded, the icon for the game will appear on the HOME Menu and it will begin downloading. Once downloaded, all users on the console where the game is loaded can play the game.

      • For more information, read the Virtual Game Card Guide.

Situation Not Resolved

If the game or content still does not appear, or is not listed with your virtual game cards, please follow Digital Content is Missing on Nintendo Switch (Games, DLC, Etc).