Nintendo Switch 2 game card read issues (including Error Message: "Nothing inserted in the game card slot")
This article can help you when:
A game card is inserted in a Nintendo Switch 2 but the software application cannot be opened or started.
If the following messages occur:
"Could not start the software. Please try again from the HOME Menu."
"The game card is not inserted."
"Unable to display as the game card is not inserted."
"The game card could not be read. Please remove and reinsert it."
Before you start
You will need:
Your Nintendo Switch 2 console
An internet connection
At least one problematic game card
What to do
Remove the game card.
Restart your console.
Confirm that the game card is supported with Nintendo Switch 2":
Game cards for Nintendo Switch 2 exclusive software, including game-key cards.
Game cards for the "Nintendo Switch 2 Edition" of Nintendo Switch software.
This is Nintendo Switch 2 software that adds new elements to software originally released for Nintendo Switch.
Game cards for compatible Nintendo Switch software.
Reinsert the game card. Make sure it's inserted properly.
Confirm that your console has the latest system update.
Check for any available software updates for the affected game card(s).
Proceed based on how many game cards you're experiencing this issue with.
If multiple game cards cannot be read, you will need to return your console for assessment. For testing purposes, please include all of the non-working game cards.
Please contact us for further assistance.
Remove the game card again.
Use a soft, dry fabric, such as an eye glasses or screen cleaning cloth, and gently wipe down the game card. Use care so the game card isn't damaged.
Dust or other foreign objects could be causing the game read issues with the problematic game card.
Do not use liquids when cleaning your game card to prevent damage to it and to your console.
Reinsert the game card and test it.
Situation Not Resolved:
Who is the publisher of the game?
If the individual game card still cannot be read, the game card will need to be assessed. Please contact us for further assistance.
If the game card still cannot be read, please contact the relevant third-party Licensee for assistance.
Remove the game card again.
Use a soft, dry fabric, such as an eye glasses or screen cleaning cloth, and gently wipe down the game card. Use care so the game card isn't damaged.
Dust or other foreign objects could be causing the game read issues with the problematic game card.
Do not use liquids when cleaning your game card to prevent damage to it and to your console.
Reinsert the game card and test it.
If possible, try testing a different game card.
If multiple game cards cannot be read, you will need to return your console for assessment. For testing purposes, please include all of the non-working game cards. Please contact us for further assistance.
Situation Not Resolved:
If the issue persists and another game card is not available to attempt to duplicate the issue, the console and the game card will need to be returned for assessment. Please contact us for further assistance.