Nintendo eShop Receipt Email Did Not Arrive

The information in this article can help when you have not received the email receipt for your Nintendo eShop purchase.


Possible solutions

  • Make sure you've waited long enough. Emails usually arrive within 1-2 hours.

  • Check your spam/junk email folder to see if the email is there.

  • Make sure there are no filters in your email account that may be blocking emails from

  • Check your Nintendo Account profile settings to verify the email address.

    • The receipt is sent to the email address associated with the Nintendo Account that made the purchase.

You can also view your Nintendo Account purchase history and any promotional or bundled download codes included with your purchases online.

  1. Visit, and sign in to your Nintendo Account.

  2. From the profile settings, select Purchase History.

  3. You can view Transaction History by clicking on "View History", or to view Pre-Orders click on "View pre-orders".