Nintendo Account Verification E-mail Did Not Arrive

The information in this article can help you when you have not yet received a verification email for your Nintendo Account (created on Nintendo Switch or website).


  • The information in this article can assist with the verification email that is sent after you create a Nintendo Account.

  • The verification e-mail should arrive within thirty minutes, and expire in one hour from when they are sent.

What to Do:

  • Check your spam/junk e-mail folder to see if the e-mail is there.

  • Make sure there are no filters in your e-mail account that may be blocking e-mails from

  • Add our e-mail address  to your contacts address book and safe sender list.

    • These steps may vary depending on the e-mail service provider. Common e-mail applications will include an Address Book or Contacts List menu. Here you can select Add Contact and type or paste

  • Make sure that you are entering your e-mail address correctly in the account creation screen, and click resend verification code to have a new verification code sent.

  • Try registering your Nintendo Account with a different e-mail address.