Image on Nintendo Switch 2 Screen is Scrambled, Distorted, or Blurry
Steps for when, while the Nintendo Switch 2 console is undocked, the console screen appears scrambled, distorted, or blurry.
Before you start
You will need:
Your Nintendo Switch 2 console
What to do
Ensure your console has the latest system update.
Restart the console.
Was the game downloaded, or is it on a game card?
Power off the console, then remove and reinsert the game card. Try this a few times.
Power on the console, then check for any software updates for the game in question.
Situation not resolved
Check to see who the publisher for the software is.
Published by Nintendo
The problematic game card will need to be returned for assessment. Do not send in the console. Please contact us for further assistance.
Published by a third-party licensee
Contact the third-party licensee or retail store it was purchased from for assistance.
If the issue persists, try redownloading the software.
Situation not resolved
If the issue persists with a single downloaded game, the Nintendo Switch 2 console will need to be returned for assessment. Please contact us for further assistance.
Ensure your console has the latest system update.
Restart the console.
Situation not resolved
If the problem persists, the Nintendo Switch 2 console will need to be returned for assessment. If possible, include all game cards the problem occurs with. Please contact us for further assistance.