How to Locate your Number for Customer Support

In this article, you'll learn how to locate the "Number for Customer Support" from a user’s profile settings on your Nintendo Switch console, which may be required for your inquiry.

Note: This number is unique to a user’s Nintendo account, not the Nintendo Switch console, so ensure you’re selecting the user page needing assistance if asked for your number for customer support.

Information

Each user will have a unique code known as "Number for Customer Support" based on their Nintendo Account. If you reach out to Nintendo Customer Support for assistance, the representative may ask for this number in order to further assist you.

Complete these steps

The User Support Number for Customer Support can be found in the following ways:

From the user's page

  1. From the HOME Menu, select the user profile that needs support.

  2. Select User Settings.

  3. Scroll to the bottom of User Settings to find Number for Customer Support and select it.

  • The number will display in this format (21 numerical digits in total):
    1234 - 1234 - 1234 - 1234 - 1234 -1

From System Settings

  1. From the HOME Menu, select System Settings.

  2. Scroll down the options on the left and select Users. Then select the user profile that needs support.

  3. Scroll to the bottom of User Settings to find Number for Customer Support and select it.

  • The number will display in this format (21 numerical digits in total):
    1234 - 1234 - 1234 - 1234 - 1234 -1