Game Save Data is Missing or Cannot Be Read on Nintendo Switch 2
Follow these steps when your game save file is missing, corrupt, or cannot be opened while starting a game.
Possible solutions
Check to make sure your console has the latest system update.
If your console is already up to date, restart it.
Check for software updates for each title encountering the issue.
Check for corrupt data for each title encountering the issue.
From the HOME Menu, select System Settings.
Scroll down the options on the left and select
Data Management.
On the right-hand side select Manage Software, then select the software you would like to check.
Select Scan for Corrupted Data.
Check that you have selected the correct user if there are multiple user accounts on the console.
Important: If a user account has been deleted, all save data associated to that user will also be deleted and cannot be recovered.
If the game in question supports Save Data Cloud and you have an active Nintendo Switch Online membership, download your save data backup.
Check if the issue is happening with other games or applications by starting a different game or application, then attempting to save your progress.
Initialize the console without deleting save data.
Situation not resolved
If the issue continues to occur, the console and any game cards having the issue will need to be returned for assessment. Please contact us for further assistance.
If any downloaded software is having the issue, list them on the cover note or service request form included with the product.
Additional information
Remember to always save your progress correctly and close the software application before shutting down the console.
Save data is tied to each user account and is stored in the system memory.