Error Message: "This Software Can't Be Played."

Steps for when you try to play a game on Nintendo Switch 2 but receive the message "You cannot play this software".

What to do

This error message indicates that the game you are trying to play is not compatible with the Nintendo Switch 2 console you are using. Try playing the game on a Nintendo Switch console instead of on a Nintendo Switch 2 console.

Additional information

In addition to Nintendo Switch 2 games, Nintendo Switch 2 consoles can also be used to play Nintendo Switch games. However, certain Nintendo Switch games may not be compatible or fully compatible with the Nintendo Switch 2 console. For details, please visit our software compatibility page.

For specific compatibility information about games published by someone other than Nintendo, please contact the game's publisher.