Error Code: 9001-0000

The information in this article can help you when:

• Error code 9001-0000 is received while attempting to purchase a game on the official Nintendo website.

• Error code 9001-0000 is received while attempting to purchase a Nintendo Switch Online family membership the official Nintendo website.

What to Do:

• Visit Network Maintenance page and check for any posted service maintenance or outages.

• Once the related maintenance has ended, try to purchase the game or membership again.

  • If there is no maintenance or outage posted, attempt to make the purchase at a later time.

Situation Not Resolved:

If the error persists, try to purchase the game or membership directly from Nintendo eShop on your Nintendo Switch console.

If you are also unable to complete the purchase through your console, please contact our Customer Support.