Error Code: 2162-0002

Follow these steps when you receive error code 2162-0002 while using a Nintendo Switch system.

What to do

Restart the Nintendo Switch console.

• How to restart a Nintendo Switch system

  • Press and hold the POWER Button for at least three seconds.

  • Select Power Options.

  • Select Restart.

• Console is not responding

  • If the console does not respond, hold down the POWER Button for twelve seconds to force it to shut down. Then power it on again.

Situation not resolved

If the error still persists after restarting the console, please contact us for further support.

Additional information

• For optimal performance, we recommend:

  • Always installing the latest system update.

  • Using officially licensed accessories and controllers with your system.