Error Code: 2002-4802

The information in this article can help you when:

• Error code 2002-4802 is received while using Nintendo Switch.

What to Do:

1. Ensure that the console has the latest system update.

2. Check for corrupt data for the most recent software that was used.

3. If the error persists and a microSD card is being used, format the microSD card.

   • Important:
     If screenshots are stored on the microSD card, be sure to first back up the information on a computer.

4. If the issue continues, try using a different microSD card.

5. If the error is not resolved, power off the console and remove the microSD card. Then try using the console as normal.

   • If the error was occurring while using a game, delete the problematic software and redownload it directly to the system memory.

Situation Not Resolved:

If the error persists, the Nintendo Switch console will need to be inspected.

For further support please contact Nintendo Customer Service.