Error Code: 2002-4741 - 2002-4760

Description:

• You are unable to download software from the Nintendo eShop and an error code is displayed.

• Error codes: 2002-4741 to 2002-4760.

Additional Information:

If a microSD card is inserted on the console, the save location will default to the microSD card when downloading or redownloading software.

What to Do:

1. Ensure your console has the latest system update.

2. Check for corrupt data.

3. Delete any problematic software and redownload it.

Error is still being displayed:

Is a microSD card inserted in the console?

• Yes:

  • Try the following:

    • Reseat the microSD card by removing and reinserting the microSD card.

    • Format the microSD card.

    • Use a different microSD card.

    • Remove the microSD card and download the software directly to the system memory.

  • Situation Not Resolved: If the error persists with multiple supported microSD cards, or when downloading directly to the system memory, the Nintendo Switch console may need to be inspected. Please contact Nintendo Customer Service for further support.

• No:

  • Situation Not Resolved: If the error persists with multiple microSD cards or when downloading directly to the system memory, please contact Nintendo Customer Service.