Nintendo Support

Error Code: 2002-2049 - 2002-2064

Description:

  • An error code is displayed when downloading software or when trying to update a game on Nintendo Switch.

  • Error codes: 2002-2049 to 2002-2064.

Additional Information:

If a microSD card is inserted on the console, the save location will default to the microSD card when downloading or redownloading software.

What to Do:

  1. Ensure your console has the latest system update.

  2. Check for corrupt data.

  3. Delete any problematic software and redownload it.

If the error is still being displayed?

Is a microSD card inserted in the console?

Yes

If the issue persists, try the following:

  • Reseat the microSD card by removing and reinserting the microSD card.

  • Format the microSD card.

    • Important:

      • Once formatted, the information on the microSD card cannot be recovered. If screenshots or videos are stored on the microSD card, be sure to first back up the information on a computer.

      • If downloadable software was saved to the microSD card, it can be redownloaded using the same Nintendo Account where it was purchased.

  • Use a different microSD card.

  • Remove the microSD card and download the software directly to the system memory.

Situation Not Resolved:

If the error persists with multiple supported microSD cards, or when downloading directly to the system memory, the Nintendo Switch console may need to be inspected.

Please click here for further support.

No

  • Situation Not Resolved:

    • If the error persists and a microSD card is not being used, then the Nintendo Switch console may need to be inspected. Please click here for further support.