Connectivity Issues - Pokémon GO App and Pokémon Games on Nintendo Switch

The information in this article can help you when the connection between the Pokémon GO smart device app and Pokémon: Let’s Go, Pikachu!, Pokémon: Let’s Go, Eevee!, Pokémon Scarlet, or Pokémon Violet is not working or is unstable.


This feature becomes available when you reach the following points in the respective games:

Pokémon: Let's Go, Pikachu!/Pokémon: Let's Go, Eevee! - After you reach Fuchsia City.

Pokémon Scarlet/Pokémon Violet - After you reach the first Pokémon Center in Los Platos.

Note: Pokémon GO connects to the Nintendo Switch via Low Energy (BLE) technology. The Poké Ball Plus is not used to connect them.

What to do

  1. Ensure your Nintendo Switch console has the latest system update.

  2. Restart the Nintendo Switch console and try connecting again. To restart the console, press the POWER Button for three seconds, and then select Power Options, followed by Restart.

  3. Ensure that the Nintendo Switch game you are connecting to has the latest software update.

  4. Verify that Bluetooth is enabled on your smartphone. (If you’re not sure how to do this, check with your phone manufacturer.)

  5. Complete the following steps to reboot and pair the game and the app:

    1. Uninstall, then reinstall the Pokémon GO app on your smart device.

      • Verify that your version of the Pokémon GO app is 0.265.0 or higher. You can check this by tapping the Poké Ball icon in the app, selecting Settings, and scrolling towards the bottom.

    2. Restart your smart device.

    3. Verify that Airplane Mode is turned off on your Nintendo Switch system.

    4. Turn off or unpair any other Bluetooth devices connected to your smart device.

    5. Pair the Nintendo Switch game to the Pokémon GO app.

  6. Try connecting to the Nintendo Switch with Pokémon GO on a different smart device.

    • If the Nintendo Switch can connect with a different smart device, the issue is likely with your phone settings. Please contact your phone manufacturer for assistance.