A Communication Error Has Occurred" (Splatoon 3)

"A Communication Error Has Occurred" (Splatoon 3)

The information in this article can help you when you receive the error message "A communication error has occurred" in Splatoon 3.

Note: Multiplayer modes in Splatoon 3 involve up to 8 players connecting simultaneously, so this error may not always occur because of something on your end of the connection.

Possible solutions

  • Review our network status page to determine whether there may be server maintenance or an outage.

  • Check the error history on your Nintendo Switch console. If any listed errors occurred in

    Splatoon 3, search our knowledge base for guidance on the specific error codes.

  • If the error is occurring during online battles or job shifts, try general match-making troubleshooting.

    • If the error is occurring when you attempt to order a specific piece of gear from another player, that piece of gear is likely not available to be ordered through Murch

    • If the error is occurring outside of online multiplayer modes, it may be a temporary issue with your connection to the server. Try the action that led to the error again later.

  • Try connecting using a different wireless network or at a different location such as a friend's or family member's home. If the issue only occurs with your current network, this may indicate an issue with your router or ISP.

  • If you are using a wireless connection, try setting up a wired connection.

Situation not resolved

If this error occurs only occasionally, continue to monitor the situation to see if it improves.

If the error occurs consistently and you are unable to play online, please contact us for further assistance.