Error Codes: 2002-4501 to 2002-4535

Description:

• You are unable to download software from the Nintendo eShop and an error code is displayed.

• Error codes: 2002-4501 to 2002-4535.

Additional Information:

If a microSD card is inserted on the console, the save location will default to the microSD card when downloading or redownloading software.

What to Do:

1. Ensure your console has the latest system update.

2. Check for corrupt data.

3. Delete any problematic software and redownload it.

Is the error still being displayed?

If a microSD card is being used please see the below possible solutions.

• Yes

  • Is a microSD card inserted in the console?

    • Yes

      • Reseat the microSD card by removing and reinserting the microSD card.

      • Format the microSD card.

      • Use a different microSD card.

      • Remove the microSD card and download the software directly to the system memory.

      • Situation Not Resolved: If the error persists with multiple supported microSD cards, or when downloading directly to the system memory, the Nintendo Switch console may need to be inspected. For testing purposes include one or two of the problematic cards with the repair. For further support please contact us here.

    • No

      • Situation Not Resolved: If the error persists even though a microSD card is not being used, the Nintendo Switch console may need to be inspected.

        Please click here for further support.

• No

  • Continue using the console and monitor the situation.