Nintendo Switch 2 Experience: Melbourne
Ticket Registration and Event Terms
1. GENERAL
1.1. These terms & conditions (“T&Cs”) govern the application for tickets and attendance at Nintendo Switch 2 Experience: Melbourne (“Event”). Details of the Event are available at https://www.nintendo.com/au/nintendo-switch-2-experience/.
1.2. Tickets to the Event consist of a digital QR Code (“Ticket”) and will be initially provided through a free-to-enter, randomly selected Draw (“Draw”).
1.3. Any tickets that subsequently become available due to cancellations or other circumstances will be allocated to participants on the Waitlist for that Event (“Waitlist”).
1.4. The Waitlist, the Draw, and the Event are organised by Nintendo Australia & New Zealand, 804 Stud Road, Scoresby, VIC, 3179, Australia (“Nintendo”).
1.5. When applying for Tickets (“Applicant”) or attending the Event (“Attendee”), you must agree to these T&Cs, to the Nintendo of Australia Community Guidelines (https://www.nintendo.com/au/about/community-guidelines/), and all other terms, conditions, rules, and policies that are presented to you at the time of registration or attendance, or otherwise communicated to you by Nintendo or the Event venue (collectively, “Event Rules”).
1.6. The processing of any personal data when applying for Tickets or attending the Event is subject to Nintendo’s Website and Event Privacy Policy at https://www.nintendo.com/au/legal/privacy/.
1.7. The Event is open to Australian and New Zealand residents only.
2. TICKET REGISTRATION AND DRAW
2.1. GENERAL PROCESS
From 18 January 2025, eligible Applicants will be able to apply for free Tickets for themselves and up to 3 other members of their Nintendo Account’s family group (“Guests”), if any, through a Draw. The Tickets will be allocated randomly via an algorithm. The chosen winners of the Draw will receive Tickets and be invited to the Event.
2.2. ELIGIBILITY
Registration for this Draw is available only to individuals who meet the following eligibility criteria:
(a) are at least 18 years old*;
(b) are a resident of Australia or New Zealand; and
(c) have a Nintendo Account.*
Younger potential Attendees may only win Tickets as family members of an eligible Applicant in the Draw.
Registering multiple times for the same Event or for more than one Event is strictly prohibited. Nintendo reserves the right to invalidate any Tickets obtained as a result of multiple registrations.
2.3. HOW TO REGISTER
Registration begins on 18 January 2025 at 11:00 AEDT / 13:00 NZDT and ends on 26 January 2025 at 23:59 AEDT / 27 January 2025 at 01:59 NZDT. To register, please visit https://experience.nintendo.com/#/events/10454 and sign into your Nintendo Account (if you do not have a Nintendo Account already, you can create one at https://accounts.nintendo.com). You can apply for a chance to receive a Ticket for yourself and up to 3 Guests (4 Tickets total).
To register for Guests, the Applicant must list the Nintendo Accounts of all the Guests. To create a family group, please visit your Nintendo Account’s settings and select “Family Group”.
All Guests aged 7 to 18 years old (each a “Minor”) must have a Nintendo Account and be part of the same Nintendo Account family group as the Applicant.
2.4. ATTENDEE SELECTION
The Draw will take place on 28 January 2025. The drawing algorithm randomly selects the Nintendo Accounts that will be provided with Tickets from all eligible registrations for the Draw. Those selected in the Draw, including any Guests, will be sent the Tickets, i.e. a digital QR Code to the email address associated with the Nintendo Account that is registered. All awarded Tickets are available to the respective winners at https://experience.nintendo.com/#/my-tickets-passes. Applicants will get access to all Tickets of their Nintendo Account family group, while Guests will only get access to their own Tickets.
There will be a strictly limited number of tickets available.
Chances of being selected to receive Tickets depend on the number of eligible Applicants. The Draw algorithm is completely random, and each registered participant has the same chances of being awarded with a Ticket.
2.5. WAITLIST - ADDITIONAL REGISTRATION REQUIRED
Applicants who have not won a Ticket during the Draw may register for one or more Waitlists. Registration for the Waitlists is a separate process and does not automatically occur as part of the registration for the Draw. Only Applicants who have not been awarded a Ticket and are over 18 years old are eligible to enter the Waitlist. Those under 18 need to join the Waitlist as part of a Nintendo Account family group. Applicants can join each Waitlist as an individual, or as a Nintendo Account family group of up to four people total. Any offer that may be made to the Applicant will be for the same number of Tickets as originally requested and Tickets will not be offered in smaller batches.
Nintendo reserves the right to close the registry for any Waitlist at any time, in particular if a Waitlist becomes longer than the number of expected available Tickets.
Waitlists are filled on a “first come, first served”-basis based on the order of registration on the Waitlist.
There will be several separate Waitlists for the different Tickets and dates of the Event and each Applicant can be registered on more than one Waitlist at the same time.
Applicants can also leave and rejoin Waitlists, but will then be rejoined at the back of the queue, not at the previous position in the Waitlist.
If a Ticket becomes available and the Applicant is selected from the Waitlist, the Applicant will be notified via email sent to the email address associated with the respective Nintendo Account. The Applicant will have 36 hours to claim or refuse the offer before the opportunity expires. Once the offer expires, the Applicant will be removed from that specific Waitlist and not be able to claim the offered Ticket anymore.
The Applicant or the Applicant’s Nintendo Account family group will be automatically removed from all other Waitlists as soon as a Ticket is claimed by the Applicant.
3. TICKETS
3.1. LICENCE TO ATTEND
Tickets are a revocable licence to attend the Event. As a condition of this licence, Attendees agree to comply with Sections 1 and 0 et seq. of these T&Cs and other Event Rules (cf. Section 1.4). Failure to comply will result in forfeiture of this licence without compensation.
All received Tickets and the information presented on them should be checked by the recipient upon receipt, as mistakes cannot always be rectified at the time of the Event. Incorrect information can lead to non-admission to the Event.
Certain groups of Attendees may receive special Tickets outside of the Draw. Such Attendees may be: media outlet reporters or content creators; notable public figures such as athletes, television or film personalities, or other performing artists such as musicians; retail representatives; development and/or publishing partners; analysts; investors; marketing, communication or event service suppliers; representatives of video games industry trade associations; relevant representatives of political parties; or other trade visitors and business contacts. Special terms and conditions, such as early access rights or access rights to certain non-public areas, may apply to these Tickets and these special terms shall in case of contradictions overrule these T&Cs.
3.2. RESTRICTIONS AND LIMITATIONS
Tickets are limited to a maximum of one (1) Ticket per person. Nintendo reserves the right to invalidate any Tickets booked or received that exceed this quota. Nintendo is not responsible for lost, stolen or damaged Tickets.
No substitutions or exchanges (including for cash) will be permitted for any Tickets.
Tickets have no cash value and may not be transferred or sold to any other person. If Nintendo has reasonable grounds to believe that Tickets have been transferred or sold, they will be invalidated, and the holder will be refused admission.
4. EVENT TERMS
4.1. TRAVEL
Travel to and from the Event is the sole responsibility of the Attendee. It is recommended to check Event details, timings, and car park charges prior to travelling as these may be subject to change. It is also recommended to check the route prior to travelling to ensure an arrival on time. Nintendo is not responsible for any delays due to travel disruptions.
4.2. ADMISSION
Tickets are required to be admitted into the Event. Nobody (except for children ages 6 and under, see below) will be allowed admission to the Event without a valid Ticket.
All Minors attending the Event must be accompanied by their parent or legal guardian who has received a Ticket in accordance with these T&Cs.
Children ages 6 and under do not need a Nintendo Account or Ticket to attend the Event and they may attend the Event with their parent or legal guardian who has received a Ticket. Attendees that bring any Minor(s) to the Event represent and warrant that they are the parent or legal guardian of such Minor(s).
4.3. SECURITY
For the safety of people at the Event, the venue management and Nintendo reserve the right to refuse admission and conduct security searches as they deem appropriate.
Attendees consent to reasonable search of all items carried onto the premises. Attendees must not bring the following items into the venue: weapons, prop weapons, markers, skateboards, lighters, controlled substances, large containers, gum, stickers, recording devices (excluding cell phones and any recording devices possessed by authorised media), food or beverages, other than sealed 500ml water bottles, empty plastic sports bottles, or medically necessary items.
Prop weapons will not be permitted onto the premises.
Nintendo reserves the right to limit backpacks, large bags, and similar items.
Nintendo reserves the right to refuse admission or to eject any person appearing to be intoxicated, under the influence of drugs, otherwise behaving dangerously or inappropriately, or for any other behaviour likely to cause damage, injury, nuisance, and annoyance or for failure to comply with the reasonable request of Nintendo.
It is not permitted to bring animals to the Event except for guide, assistance, and hearing dogs.
4.4. PHOTOGRAPHS AND RECORDINGS
Attendees may be filmed, photographed, or sound recorded for broadcast, publication, or security purposes whilst at the Event by Nintendo and our trusted sponsors and partners.
Attendees give Nintendo, and anyone authorised by Nintendo, permission to: photograph and/or record Attendees in connection with the Attendee’s participation in and attendance at the Event (e.g. the Attendee may be filmed as part of a group of people, in the background, or as part of the larger scenery); edit and modify any resulting photographs, recordings, or other media or materials (the “Photographs and Recordings”); and use the Photographs and Recordings (including the Attendee’s likeness, persona, and voice) in connection with the commercial, promotional, industry, and/or internal purposes of Nintendo, its affiliates and promotional partners, without any compensation of the Attendee. In addition, Attendees may be approached by authorised personnel for the purpose of taking close-up or opinion shots/recordings, which may be edited and used as described above, but only if the Attendee has freely consented at the Event.
5. MISCELLANEOUS
5.1. LIMITATION OF LIABILITY
Neither Nintendo nor its officers will be liable for any loss (including indirect or consequential), or damage suffered by Attendees, unless such liability may not be lawfully excluded in which case their liability will be limited to the greatest extent permitted by law. Each Attendee to the Event is responsible to take care of his or her personal property. Nintendo does not accept any responsibility for such personal property of the Attendees and for any loss or damage to such personal property brought to the Event.
5.2. CHANGES TO THE DRAW OR THE EVENT
Nintendo reserves the right to terminate the Draw or cancel the Event without prior notice if reasonably necessary. This may occur if, for example, for unforeseeable reasons or change in circumstance Nintendo considers it is unsafe for the Event to proceed due to security concerns. If the Event is cancelled it may not necessarily be rescheduled.
If the Event is rescheduled, changed, moved, or cancelled, Nintendo cannot be held responsible for any resulting costs for travel, accommodation and other related goods, services, or compensation.
Nintendo reserves the right to alter or vary the content or timing of any part of the Event in circumstances beyond its reasonable control.
5.3. CHANGES TO THESE T&CS
Nintendo may need to amend or supplement these T&Cs prior to the Event if reasonably necessary and in good faith. This may include the need to amend the T&Cs due to a change in the law or the Event or new technical developments.
Nintendo will either amend these T&Cs with your express consent if the amendment is considered significant for you or legally material, or notify you of the amended conditions prior to the Event.
Your attendance at the Event is by invitation and is subject to these or any updated T&Cs.
5.4. FORCE MAJEURE
Any delay or failure to perform any obligations under these T&Cs, including, without limitation, with respect to distribution of the Ticket(s), shall be excused to the extent that such delay or failure is caused by an event or occurrence beyond the obligated party’s reasonable control, including, without limitation, acts of God, actions by governmental authorities, fires, floods, storms, earthquakes, inclement weather, pandemic, natural disasters, riots, wars, terrorism, or labour disputes.
5.5. SEVERABILITY
If any term, provision, or part of these T&Cs is to any extent held invalid, void, or unenforceable, the remainder of these T&Cs will not be impaired or affected thereby.
5.6. GOVERNING LAW AND JURISDICTION
The Agreement is governed by and is to be construed in accordance with the laws of Victoria. Each party irrevocably and unconditionally submits to the non-exclusive jurisdiction of the courts of Victoria and waives any right to object to proceedings being brought in those courts.